Job Description

Thinking about a summer in the mountains? Mantles Restaurant and Lounge are looking to hire Hosts & Food Runners for summer and beyond. The Host & Food Runners are available for all meal periods and work closely with the serving and bartending team to ensure exceptional guest service. They handle various tasks such as greeting guests, delivering food, clearing tables, and taking take-out or in-room dining orders. During breakfast, they also assist as servers for our buffet. The ideal candidate for this role is a skilled communicator and multitasker passionate about providing excellent service. They prioritize Health & Safety and thrive in the mountain environment. As part of our team at Sun Peaks Grand, successful candidates can expect a workplace culture to be proud of and perks such as free access to golfing, biking, hiking, skiing and snowboarding. If you are interested in starting a career in hospitality or wish to enhance your skills, please fill out an application to work, live, and play where you belong.

Responsibilities & Qualifications

Physical Requirement:

Medium: Work activities involve handling loads between 10 and 20kg predominately in an indoor setting.

Accountabilities:

Assist the restaurant team by running food and drinks to tables, bussing and resetting tables, and helping to greet and seat guests as required
In the role of host, be the face of the restaurant – greeting and seating guests and keeping the restaurant floor plans up to date
As food runners take food to tables according to seat position and announce dishes to guests
As Breakfast Servers work alongside the serving team to ensure a successful buffet service
Answer the telephone professionally to respond to guest enquiries, take food orders either for collection or delivery in-house, and make table reservations
Be responsible for the In-Room-Dining service when scheduled, ensuring food and drink are delivered to guest rooms, guests are billed, and quality checked in due time
Deliver exceptional guest experience by following the standards of service
Anticipate guest needs
Use the POS system to send guest orders to the kitchen and bar and to bill guests
Contribute to the maintenance of a clean, tidy and well-presented restaurant on a shift-by-shift basis
Prompt and accurate cashing out at the end of service
Ensures operational Health and Safety regulations are adhered to at all times
Acts as an ambassador for Sun Peaks Resort & Sun Peaks Grand Hotel
Willing to assist other Food & Beverage operations within the hotel and perform any other duties as necessary
Ideal candidate:

Passionate about the mountains and skiing & snowboarding
Restaurant experience preferred
Knowledge of table reservation software (OpenTable/TouchBistro)
Serving it Right Certification
Micros Simphony POS System experience
Excellent food and wine knowledge
Ability to work as a team and demonstrate initiative
Strong attention to detail
Excellent organization and time management skills with the ability to multi-task
Dedicated to working within a dynamic team that focuses on collaboration and guest experience
Must be available to work various shifts, including availability on weekends

Salary/Wage

18.50

Other Perks/Benefits

Why join us? We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests. Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values. No matter who you are, or where you’ve been, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future. The perks and benefits you’ll get to enjoy: Winter/Summer Season Lift, Trail and Golf passes (varies by position) Access to our Employee and Family Assistance Program Dining discounts within our hotel & Resort-owned outlets Retail discounts in our Resort-owned outlets Friends and family hotel rates at Sun Peaks Grand Hotel Reciprocal programs with partnering ski areas & hotels We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals. We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

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