Job Description

Responsibilities:

Housekeeping
• Performs standard housekeeping duties at the resort and all affiliated properties as required
• Leads the department’s administrative functions including ordering supplies, assisting with budgets/cost controls, scheduling, and timesheet/ payroll submissions
• Ensures guest areas, as well as staff facilities, are kept in good repair (general cleanliness and presentation, maintenance concerns, missing items, paint chips, major furniture scuffs/ damage, etc.)
• Ensures cleanliness in the housekeeping department, including walls, floor, staff room, washroom, storage areas, and loading area; ensures garbage is correctly stored/ disposed

Project Management
• Coordinates/ leads regular departmental team meetings (ideally weekly)
• Works with Finance department to establish annual budget for necessary replacement of all supplies
• Engages in proactive risk management to include the protection of property and to prevent injuries
• Meets regularly with VP of Resort Operations to ensure workplace issues are addressed, both verbally and in writing via the weekly President’s Report & Meeting
• Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

Leadership/Supervision
• Supervises the efficient and effective day-to-day operations of the team to ensure the highest standards of cleanliness at the resort are adhered to
• Coordinates departmental human resource/staffing plans and champions the recruitment and development of staff; acts as coach to develop improvement plans
• Establishes expectations and regularly reviews performance to provide feedback to staff
• Coordinates housekeeping department employee training manual
• Instills the highest level of attention to detail within the team

Responsibilities & Qualifications

• Completion of Grade 12 or General Equivalency Diploma
• Minimum 7+ years direct work experience within a housekeeping team
• 5+ years experience supervising others
• 5+ years experience in the hospitality industry
• Valid Class 5 BC Driver’s License
• Maintains thorough knowledge of facilities, hours of operation, room/chalet types, and all inventory details within guest rooms/chalets
• Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
• Proven ability to work in a dynamic and challenging work environment
• Well-developed interpersonal and communication skills
• High degree of resourcefulness, flexibility, and ability to work under pressure
• Proficiency with computers including Microsoft Office (Word and Excel)

Salary/Wage

75000

Other Perks/Benefits

Benefits of Employment Include: Subsidized staff accommodation in private or shared residence Fitness center Family and friends’ discounts In-house training and development programs Employee Assistance Program 30% off retail items in our specialized boutique Eligible for Health and Dental and RRSP after 3 months Additionally, During Winter: Staff meal plan Discounted rates at various hotels in Kamloops, Jasper, and Vernon Staff rate for on-site massage therapy Opportunities to helicopter ski Ski passes to Marmot Basin in Jasper, AB World Renowned IKON/AMC Ski Pass Guaranteed adventure!

Recommended Training

WHIMIS

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