Job Description

DoubleTree by Hilton Victoria
DoubleTree by Hilton is a brand with a rich history and the tradition of welcoming Guests with a signature warm chocolate chip cookie. The way we think, work, and care for our Guests is refreshingly unexpected. It’s our way of bringing to life our personality to set ourselves apart from other hotels.
At DoubleTree by Hilton Hotel & Suites Victoria, it’s about making genuine and friendly connections with people. Everyday, we focus on what we can to do to make every stay special. Then we do it!
The Position
The Room Attendant is responsible for cleaning guest rooms, replenishing amenities, and delivering an excellent guest experience. Room Attendant will also be required to manage guest requests as required.

Reports to: Executive Housekeeper or designate.

The Job
• Clean guest bedrooms and bathrooms.
• Vacuum rooms and corridors.
• Change and replenish bed linen, towels and guest amenities in line with company guidelines.
• Undertake regular deep cleaning tasks.
• Restock and maintain trolley on a daily basis.
• Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the guest..
• Ensure that all equipment inside and around guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition.
• Be environmentally aware and dispose of waste accordingly.
• Manage guest requests in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation.
• Carry out lost property procedures.
• Assist other departments wherever necessary and maintain good working relationships.
• Clean and maintain public areas when assigned, including lobbies, elevators, and restrooms.
• Maintain a professional appearance and demeanor, adhering to the hotel’s grooming and uniform standards.
• Assist in the training of new housekeeping staff by sharing knowledge and practices to ensure consistency in room cleanliness.
• Other duties as assigned to support operational needs and team objectives.

Responsibilities & Qualifications

Job Requirements
• At least 2 years of cleaning experience is preferred.
• Must be reliable and punctual and have a positive attitude.
• Must have excellent time-management skills.
• Must be committed to high cleanliness standards.
• Adaptable to the demands of the day while maintaining company standards.
• Must have flexible availability, including weekends.
• Physical stamina and ability to lift and carry cleaning supplies weighing up to 40 lbs is required.
• Attention to detail and ability to follow cleaning protocols.

Salary/Wage

22.82

Other Perks/Benefits

Extended Health, Dental and Vision. Staff perks and Discounts, etc.

Job Application Process

Please submit resume and cover letter on ouuur Indeed page.

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