Housekeeping room attendants provide for the comfort of guests in hotels, motels, resorts, lodges and inns by ensuring that guest rooms and public areas are clean and properly presented. A housekeeping room attendant promotes a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests.

Responsibilities

  • Stock and sort supplies
  • Vacuum, clean, dust and polish guest rooms
  • Make beds, change sheets, remove and replace used towels and toiletries
  • Deliver and retrieve items on loan to guests e.g. iron and ironing boards
  • Ensure security of guest rooms and privacy of guests
  • Perform rotation cleaning duties (e.g. steam clean carpets) as required

Knowledge, Skills and Abilities

  • A secondary school diploma is preferred
  • Physical mobility and stamina required
  • Ability to follow instruction
  • Detail-oriented
  • Professional attitude is required
  • Ability to work independently
  • Excellent time management skills
  • Bondable is generally required
  • Previous customer service experience may be required
  • Good communication skills are an asset
  • Good organizational skills
  • Workplace Hazardous Materials Information System (WHMIS) is an asset

Possible Future Career Paths

  • Assistant or Executive Housekeeper
  • Laundry Supervisor
  • Aircraft Groomer

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