The Human Resources Coordinator typically reports to a more senior HR position (such as Human Resources Manager or Director of Human Resources). This role has responsibilities that are more transactional and less strategic, and often works closely with managers and supervisors to ensure that HR processes (such as hiring, benefits administration, payroll, and other general employment policies) are running smoothly. In a unionized environment, labour relations skills and experience are required.


  • Managing human resource records by keeping accurate, up to date employee files including contracts, performance reviews and benefits forms
  • Maintaining a human resources information system (HRIS) by tracking and reporting on employee data such as sick days, vacation days, banked overtime and hours worked, to ensure accurate, timely information can be made available to management and staff.
  • Assisting the HR Manager/Director in advising managers and supervisors on legal compliance issues including Employment Standards Act, Workers Compensation Act and Human Rights Code legislations
  • Assisting the HR Manager/Director in creating new HR policies
  • Providing recruitment support for managers and supervisors by assisting in creating job postings, interview questions, reference checks and job offers
  • Providing assistance and support to employees
  • Ensuring strict confidentiality when handling sensitive employee issues
  • Ensuring the employee handbook is kept up to date by making revisions as new policies and procedures come into effect
  • Creating new hire employee letters, packages, and managing the onboarding process

Knowledge, Skills and Abilities

  • Degree or diploma in human resources
  • Minimum of 2 years HR related experience
  • Knowledge of current employment legislations
  • Positive attitude, and approachable with a friendly, self-confident nature
  • Attention to detail especially when reviewing written documents and following up on important dates
  • Ability to handle sensitive information with professionalism and tact
  • Skilled in time management and organization techniques
  • Skilled communicator, both verbal and in writing
  • Knowledge of Microsoft Word and intermediate knowledge of Microsoft Excel
  • Labour relations skills and experience (in a unionized environment)

Possible Future Career Paths

  • Human Resources Manager
  • Human Resources Director
  • Vice President Human Resources
  • Specialization in an area of Human Resources, such as:  Recruiter, Compensation and Benefits Administrator, Training and Development Manager, Development Coach, Rewards and Recognition Manager

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