Photo Credit: Tourism Victoria

Recreation/Activity Directors serve as hosts on cruise ships. They organize activities and ensure that passengers enjoy themselves. In this exciting position, Recreation/Activity Directors are on call 24 hours a day while cruising. When they are away from home, they have opportunities to explore new destinations and see new sites.

Responsibilities

  • Meet and greet passengers
  • Conduct tours of ship, introducing passengers to the Captain and Crew
  • Demonstrate and explain safety procedures
  • Care for special needs passengers
  • Organize activities, such as sports, entertainment and tours
  • Provide information on locale, attractions, fares, etc.
  • Respond to emergencies, accidents or medical problems
  • Keep records and logs

Knowledge, Skills and Abilities

  • A secondary school diploma is required
  • Courses in hospitality, tourism or recreation administration are an asset
  • First Aid training is generally required
  • Professional attitude and appearance is required
  • Special event/group activity planning skills
  • Good communication skills
  • Good presentation skills
  • Previous experience in the Tourism industry is an asset
  • Previous customer service experience is an asset
  • Working knowledge of ships, navigation, destinations and attractions is an asset
  • Organizational and record-keeping skills
  • Time management skills
  • Ability to speak a second language is an asset

Possible Future Career Paths

  • Special Events Coordinator
  • Customer Service Director
  • Manager
  • Owner/Operator

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