This seminar touches on the fundamentals of the workers compensation system to help employers develop an appropriate claims management process in their workplace.

Topics covered: Introduction to relevant legislation and policies; overview of the claims management process; initial notification & reporting procedures; investigation requirements; and how to identify and manage claims issues. The course is intended to introduce knowledge and skills to help employers manage an injured worker’s claim.

Seminar materials are available in your online learning account. Please download and bring these materials when attending in-person. 

Duration: approximately 3 hours