Webinar
Training: Mental Health First Aid Certification (2-Days)
Overview This innovative and leading-edge Mental Health First Aid certification program now offers a nationally recognized certification valid for three years. The updated curriculum includes expanded content on mental health disorders and their prevalence, along with more scenario-based exercises and discussions that help participants apply key concepts in real workplace situations. Secure your spot at… Continue reading Training: Mental Health First Aid Certification (2-Days)
THRIVE People Leaders Workshop Series: Caring for Others
This session is part of the THRIVE: People Leaders Workshop Series. This two-part virtual leadership series is designed to strengthen psychological health and safety capacity for tourism and hospitality leaders. You may attend one session or both. Also in the series: Caring for Ourselves – Strengthening Personal Leadership Resilience Overview When someone on your team… Continue reading THRIVE People Leaders Workshop Series: Caring for Others
THRIVE People Leaders Workshop Series: Caring for Ourselves
This session is part of the THRIVE: People Leaders Workshop Series. This two-part virtual leadership series is designed to strengthen psychological health and safety capacity for tourism and hospitality leaders. You may attend one session or both. Also in the series: Caring for Others – Strengthening Supportive Leadership Conversations Overview What happens to your leadership… Continue reading THRIVE People Leaders Workshop Series: Caring for Ourselves
Webinar: Supporting Neurodiversity in the Workplace
Overview The tourism and hospitality industry relies on the unique strengths of every team member to deliver outstanding guest experiences. Fostering a diverse workforce with a broad range of perspectives and skills is a strategic asset when paired with a supportive environment. This session provides practical strategies to empower and support all staff, from adapting… Continue reading Webinar: Supporting Neurodiversity in the Workplace
Webinar: Building Resilience in Tourism Teams
Details Tourism and hospitality teams face an endless cycle of demanding guests, seasonal pressure, unpredictable challenges, and physical exhaustion that can quickly lead to burnout and high turnover. Join us to learn evidence based strategies to help your team bounce back from tough situations, adapt to constant change, and maintain their energy throughout even the… Continue reading Webinar: Building Resilience in Tourism Teams
Training: Mental Health First Aid (SOLD OUT)
Overview Learn how to provide initial support to someone experiencing a mental health crisis in our Mental Health First Aid Training. This innovative, leading-edge mental health first aid training program now offers a nationally recognized official certification (valid for 3 years). This new curriculum includes additional content on mental health disorders and their prevalence,… Continue reading Training: Mental Health First Aid (SOLD OUT)
Webinar: Building the Business Case for Psychological Health & Safety
Overview In tourism and hospitality, great service starts with employees who feel psychologically safe and supported. This webinar will show how investing in psychological health and safety reduces turnover, lowers sick days, and strengthens guest satisfaction. Drawing on real examples from BC’s hospitality sector, you will explore the measurable benefits of making employee well-being a… Continue reading Webinar: Building the Business Case for Psychological Health & Safety
Supporting Workplace Mental Health Over the Holidays — with Brandy Zimmerman
The holiday season is one of the busiest and most emotionally demanding times of year for tourism and hospitality teams. While guests celebrate, employees and leaders often face long hours, high expectations, and limited downtime. Join Brandy Zimmerman, Workplace Mental Health Strategist, to learn practical ways to support mental wellbeing, maintain team cohesion, and navigate… Continue reading Supporting Workplace Mental Health Over the Holidays — with Brandy Zimmerman
Implementing Psychological Health & Safety in the Workplace
In tourism and hospitality, a safe and supportive workplace goes beyond physical safety, it includes protecting psychological well-being. This session explores common psychological hazards that impact staff and service quality, along with tools and resources to control or manage them, based on WorkSafeBC’s Framework for Psychological Health and Safety. Participants will learn practical strategies to… Continue reading Implementing Psychological Health & Safety in the Workplace
EAO Talks – Risk Assessment (virtual)
Hazard identification and risk assessment are key components of any successful occupational health and safety system. But what exactly is a risk assessment and how do you conduct one? This session provides an introduction to the risk assessment process, highlighting how to use a risk matrix to assess risks in your workplace and prioritize your… Continue reading EAO Talks – Risk Assessment (virtual)