Building the Business Case for Psychological Health & Safety

Overview

In tourism and hospitality, great service starts with employees who feel psychologically safe and supported. This recorded webinar explores how investing in Psychological Health and Safety (PH&S) can reduce turnover, lower sick days, and strengthen guest satisfaction.

Drawing on real examples from BC’s hospitality sector, the session highlights the measurable business benefits of prioritizing employee well-being and shares practical strategies to help organizations build a strong case for investment.

Watch the recording and access resources below.

Learning Outcomes

• Understand how investing in Psychological Health and Safety reduces turnover, absenteeism, and WorkSafeBC claims.
• Communicate the value of PH&S initiatives to owners, managers, and decision makers.
• Use real world examples from tourism and hospitality to demonstrate financial and operational benefits.
• Build a compelling case for making PH&S part of everyday business strategy.

Meet Our Speaker

Beata Chami (she/her) is a Psychological Health and Safety Consultant at go2HR. She supports BC’s tourism and hospitality employers in building psychologically healthy and safe workplaces through consulting, training, and leadership development.

Beata brings extensive experience in organizational wellness and risk reduction, helping teams strengthen communication, manage psychosocial hazards, and create cultures where employees can thrive. Her evidence based approach combines practical tools with empathy and industry insight to support safer, stronger workplaces across BC.

Resources:

Key Messages: Building a Strong Psychological Health & Safety Case


Building the Business Case for Psychological Health & Safety – FAQ


Building the Business Case for Psychological Health & Safety – Slide Deck


People Working Well | CMHA BC