HR Doesn’t Need to be Complicated

HR policies help businesses find, train and retain the right staff. go2HR equips tourism and hospitality employers with the knowledge to create the right HR policies for their businesses.

We will walk you through the full HR cycle —from recruiting and onboarding to managing employees on the job and handling employee departures.

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We’re here to help!

In addition to all of the tools, templates and resources below, go2HR offers an employer advisory service. Each region has their own HR consultant, to help address the unique HR needs of their region.

Learn more about the employer advisory service and connect with your regional HR Consultant today.

Key Topics



Recruit with confidence. Take the next steps with writing job descriptions and job postings, sourcing candidates, interviewing and making job offers.


In this section:

  • Attraction and recruitment strategies
  • Diverse labour pools (e.g. students and youth, immigrants and foreign workers, first nations, persons with disabilities)
  • Student co-ops, internships and practicums
  • Interviewing skills
  • Candidate evaluation and selection (e.g. reference checks, background checks)
  • Employee-related grants and wage subsidies
  • Templates and Samples – Job descriptions, job postings, interview questions, employment agreements and more

New Hires


Ensure a successful start. Find information on conducting a well-planned orientation program to properly onboard your new employees.


In this section:

  • Pre-onboarding (before a new employee’s first day)
  • New hire orientations
  • Onboarding practices (in-person and virtual)
  • HR policies
  • Probationary periods
  • Employee communication
  • Templates and Samples – New hire orientation tip sheets, Orientation checklists, Employee handbook and more

Retention & Engagement


Support employees to be successful and build a positive and psychologically healthy and safe workplace culture. Manage performance and apply sound HR practices that comply with applicable provincial and federal employment legislation.


In this section:

  • Compensation and benefits
  • Performance management
  • Rewards and recognition
  • Provincial and Federal employment legislation
  • Legal insights
  • COVID-19 Supports and resources (e.g. FAQs)
  • Templates and Samples – Performance management documentation, employee reviews and more



Determine the steps you need to take during a departure, whether an employee is leaving you by choice or by termination.


In this section:

  • Progressive discipline
  • Voluntary terminations (resignation)
  • Involuntary terminations
  • Just cause
  • Layoffs, furloughs and recalls
  • Exit interviews
  • Legal insights
  • Templates and Samples – Termination checklist, Exit interviews

HR Advisory Services


Access complimentary HR advisory services from go2HR. Our consultants are here to help your business with workforce matters throughout the entire HR cycle.


How our Regional HR Consultants can help:

  • Recruitment Strategy & Planning
  • Onboarding & Retention
  • Equity, Diversity & Inclusion
  • Training & Development
  • Mental Health & Wellness
  • Compensation & Benefits
  • Bullying & Harassment, including sexual harassment

Equity, Diversity & Inclusion


Our Equity, Diversity, and Inclusion (EDI) initiative rounds out our existing offerings (Safer Spaces and Mental Health) aimed at creating more respectful workplaces in the tourism and hospitality industry.


In this section:

  • EDI Framework for Tourism & Hospitality
  • Where to start with EDI
  • EDI Recruitment Language Template
  • EDI Onboarding Slides Template
  • Sample Equity, Diversity, and Inclusion Policy Template
  • EDI Benefits Scan and Checklist
  • EDI Policy Review Checklist
  • Advancing EDI Checklist

More HR Resources

go2HR Job Board

Looking to recruit front line, supervisory, management or senior leadership positions? Post your job for free, on BC’s only dedicated tourism and hospitality job board.

Explore Resource Library

Our Resource library has you covered with in-depth information about Health & Safety, Human Resources, Training, Research, Strategy, and more.

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