Job Description

Position: Executive Housekeeper
Type: Full time, year round
Location: Blue River, BC
Reports to: VP of Resort Operations

About the Company:

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.
At Mike Wiegele Helicopter Skiing, we recognize that our employees are our greatest asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.
Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.

Reporting to the VP of Resort Operations, the Executive Housekeeper is directly responsible for all housekeeping activities throughout all MWHS properties. The Executive Housekeeper leads the housekeeping department to deliver exemplary housekeeping services to achieve the highest level of cleanliness and tidiness. The Executive Housekeeper leads a team and represents the company’s corporate image in an exemplary manner, acting as an ambassador for the brand image.

Responsibilities & Qualifications

Responsibilities:

Housekeeping

Performs standard housekeeping duties at the resort and all affiliated properties as required
Leads the department’s administrative functions including ordering supplies, assisting with budgets/cost controls, scheduling, and timesheet/ payroll submissions
Ensures guest areas, as well as staff facilities, are kept in good repair (general cleanliness and presentation, maintenance concerns, missing items, paint chips, major furniture scuffs/ damage, etc.)
Ensures cleanliness in the housekeeping department, including walls, floor, staff room, washroom, storage areas, and loading area; ensures garbage is correctly stored/ disposed

Project Management

Coordinates/ leads regular departmental team meetings (ideally weekly)
Works with Finance department to establish annual budget for necessary replacement of all supplies
Engages in proactive risk management to include the protection of property and to prevent injuries
Meets regularly with VP of Resort Operations to ensure workplace issues are addressed, both verbally and in writing via the weekly President’s Report & Meeting
Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

Leadership/Supervision

Supervises the efficient and effective day-to-day operations of the team to ensure the highest standards of cleanliness at the resort are adhered to
Coordinates departmental human resource/staffing plans and champions the recruitment and development of staff; acts as coach to develop improvement plans
Establishes expectations and regularly reviews performance to provide feedback to staff
Coordinates housekeeping department employee training manual
Instills the highest level of attention to detail within the team

Qualifications & Requirements:

Completion of Grade 12 or General Equivalency Diploma
Minimum 7+ years direct work experience within a housekeeping team
5+ years experience supervising others
5+ years experience in the hospitality industry
Valid Class 5 BC Driver’s License
Maintains thorough knowledge of facilities, hours of operation, room/chalet types, and all inventory details within guest rooms/chalets
Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
Proven ability to work in a dynamic and challenging work environment
Well-developed interpersonal and communication skills
High degree of resourcefulness, flexibility, and ability to work under pressure
Proficiency with computers including Microsoft Office (Word and Excel)

Salary/Wage

Salary is Based on Experience and Qualifications

Other Perks/Benefits

YEAR-ROUND BENEFITS: Benefits of Employment Include: Subsidized staff accommodation in private or shared residence Fitness center Family and friends’ discounts In-house training and development programs Employee Assistance Program 30% off retail items in our specialized boutique Eligible for Health and Dental and RRSP after 3 months Additionally, During Winter: Staff meal plan Discounted rates at various hotels in Kamloops, Jasper, and Vernon Staff rate for on-site massage therapy Opportunities to helicopter ski Ski passes to Marmot Basin in Jasper, AB World Renowned IKON/AMC Ski Pass Guaranteed adventure!

Job Application Process

https://www.wiegele.com/employment

Apply Now