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Supporting Psychological Health & Safety in Times of Crisis
Tourism and hospitality employers play a critical role in supporting their teams — especially during emergencies like wildfires, extreme heat, or other crises impacting communities across BC. This recorded webinar provides practical tools and strategies to help you plan for and manage the human side of an emergency, with a focus on fostering a psychologically healthy and safe workplace.
Return to Work: Information for Workers | WorkSafeBC
If you've been injured on the job, one of the best things you can do for your recovery is return to work as soon as it's safe to do so.
You and your employer have a legal duty to cooperate with each other and with WorkSafeBC. Learn what to expect after a workplace injury, and how to work together to identify suitable work and develop a return-to-work plan that focuses on what you can do while you recover.
How to Report Your Injury Online | WorkSafeBC
Learn how to report your injury online using our online form. This video covers the steps for reporting a physical injury from a single incident at work.
Building Trust From Day One: Psychological Safety for Tourism & Hospitality Teams Webinar
In tourism and hospitality, seamless service can't wait—even when your team just met. This webinar helps managers like you establish psychological safety from day one, no matter how packed the schedule or how seasonal the crew.
Why Watch?
Join Brandy Zimmerman, Workplace Mental Health Strategist and Founder at Thriving Workplaces for this engaging session and discover how to embed trust-building into your existing onboarding—without adding hours to your day. These fast, practical techniques boost retention, reduce training time, and improve guest experiences.
Elevate Workplace Communication for Managers and Supervisors
Have you ever been in a conversation at work where you felt you didn’t communicate your point effectively? You’re not alone - research shows that employees spend up to 17 hours each week resolving misunderstandings caused by interpersonal miscommunication. In the fast paced tourism and hospitality industry, nobody has this much time to spare.
5 Trainings to Level Up Your Health & Safety Game
At go2HR, we believe every worker deserves to come home safe. And every employer deserves the support to make that happen.
In honour of the National Day of Mourning, go2HR is helping Tourism & Hospitality employers in BC build safer, smarter, more resilient workplaces.
Below are 5 recommended training courses designed to strengthen your team’s health & safety knowledge and culture.
Choose the ones that meet your team’s needs, and take action today.
Voluntary Termination or Resignation
Employee resignations are a natural part of business, and handling them professionally is key to maintaining a positive workplace culture. Celebrate contributions, document the resignation, and conduct an exit interview to gain valuable insights. Ensure all final pay, benefits, and paperwork are processed promptly. Keeping in touch with top performers can lead to future re-hiring opportunities, saving on recruitment and training costs
Recognition and Rewards
Employee recognition is a powerful tool that fosters engagement, loyalty, and job satisfaction. Recognition can take many forms, from flexible work arrangements and professional development opportunities to verbal praise, written acknowledgments, and creative incentives. Meaningful gestures—such as handwritten notes, team lunches, or surprise treats—can have a lasting impact on morale. A well-thought-out recognition strategy helps employees feel valued, increasing retention and productivity.
Motivating Seasonal Employees to Return
Encouraging seasonal employees to return year after year can save time, reduce training costs, and strengthen your workforce. To retain top seasonal talent, engage with employees before they leave, stay in touch throughout the off-season, and even help them find interim work. Creating a workplace culture that values loyalty and offers incentives—such as returning bonuses or pay increases—will further motivate employees to return. A business known for putting employees first will naturally attract and retain the best talent.
Tips for Creating an Effective Recognition Program
A well-designed employee recognition program can boost morale, improve job satisfaction, and increase overall productivity. The key to success is involving employees in the process, ensuring rewards are meaningful and personalized, and clearly communicating the program’s goals and criteria. Recognition should be fair, unbiased, and engaging, with creative ways to celebrate recipients—whether through customer nominations, team acknowledgments, or company-wide announcements.