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Tips for Having Tough Conversations about Personal Hygiene
A practical guide for managers on addressing workplace personal hygiene concerns with empathy, clarity, and respect. Learn how to have sensitive conversations, maintain professionalism, respect cultural and medical considerations, and implement supportive policies. Includes conversation tips, documentation best practices, and a sample personal hygiene policy to help maintain a respectful, healthy work environment.
Step-by-Step Recruitment Process for Hiring Managers
This Step-by-Step Recruitment Process for Hiring Managers is a comprehensive guide to streamline hiring from start to finish. It covers defining the role, writing inclusive job descriptions, creating a recruitment plan, advertising effectively, screening and interviewing candidates, conducting assessments, making offers, and onboarding new hires. Designed for tourism and hospitality employers in BC, this resource ensures consistency, efficiency, and better hiring decisions while supporting long-term employee success.
Hiring Youth 15 Years and Younger – Employer Guide for BC
This comprehensive guide outlines the legal requirements for employing youth aged 15 and under in British Columbia, in accordance with the BC Employment Standards Act. It covers age-specific work restrictions, prohibited hazardous work, supervision requirements, parental consent forms, and when a child employment permit is needed. Employers will also find detailed working hour limits for younger workers, exceptions for light work, and recommendations for safety training. Ideal for businesses in tourism, hospitality, retail, and other industries hiring young workers, this resource ensures compliance while promoting a safe and supportive work environment.
Candidate Ghosting: Why It Happens and How Employers Can Reduce It
This guide helps employers in BC’s tourism and hospitality industry understand why job candidates sometimes cut off communication during the hiring process—and what you can do to minimize it. Learn practical strategies to improve your candidate experience, set clear expectations, streamline your hiring process, and use technology to stay connected. Includes actionable tips on communication, flexibility, job offers, and employer branding to help you attract and retain top talent in a competitive job market.
Safety Talk – Understanding Heat Stress in Tourism & Hospitality Workplaces
Heat stress isn’t just a summertime issue — it can strike in hot kitchens, laundry rooms, patios, and even on hiking trails. In this short video, learn how to recognize the signs of heat stress, understand where it shows up in BC’s tourism and hospitality industry, and discover what employers can do to prevent it.
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Completing the COR Audit Tool – Step-by-Step Guide
This instructional guide from go2HR walks auditors through the process of completing the COR (Certificate of Recognition) Audit Tool. It explains how to interpret audit questions, apply verification methods (documentation, interview, observation), and assign scores using both all-or-nothing and range-based systems. The guide also provides best practices for writing audit notes, developing recommendations, and ensuring… Continue reading Completing the COR Audit Tool – Step-by-Step Guide
Create a Talented Pool of Motivated Emerging Professionals
In this article, discover how Work Integrated Learning can help you build a strong pipeline of skilled, motivated students while supporting the future of BC’s hospitality workforce.
Click the link below to go to the Spring 2021 Issue of the InnFocus Magazine, or read the article below!
Hiring Foreign Workers
In this article, learn how hiring foreign workers in BC can help you fill key roles in a tight labour market—and what you need to know before getting started.
Click the link below to go to the Spring 2022 Issue of the Quarterly Pour Magazine, or read the article below!
Supporting Psychological Health & Safety in Times of Crisis
Tourism and hospitality employers play a critical role in supporting their teams — especially during emergencies like wildfires, extreme heat, or other crises impacting communities across BC. This recorded webinar provides practical tools and strategies to help you plan for and manage the human side of an emergency, with a focus on fostering a psychologically healthy and safe workplace.
Return to Work: Information for Workers | WorkSafeBC
If you've been injured on the job, one of the best things you can do for your recovery is return to work as soon as it's safe to do so.
You and your employer have a legal duty to cooperate with each other and with WorkSafeBC. Learn what to expect after a workplace injury, and how to work together to identify suitable work and develop a return-to-work plan that focuses on what you can do while you recover.