Retention
Nine Best HR Hacks That Every Business Needs to Know
Efficient, lean HR teams and innovative hiring ideas can provide for the staffing of efficient employees in the most affordable ways. The methods—or innovative hacks—also save time so that the HR professionals and teams can focus on other employee engagement programs and cultural initiatives.
Engaging Employees in Your Customer Experience Strategy
The linkage between employee engagement and experience and the customer experience has been proven. It’s real, and your employees matter.
Discrimination on the Basis of Addiction? Not Where Employee Capable of Complying with Workplace Rules
In a decision released on June 15, 2017, the Supreme Court of Canada has held that an employer did not discriminate against an employee when it terminated his employment for failing to disclose his use of cocaine.
Changes to Unpaid Leave Periods in British Columbia
Amendments to the Employment Standards Act (ESA) in 2019 and 2020 have introduced new job protected leave periods as set out below.
Changes to Parental, Maternity, and Caregiving Benefits Under EI
Changes to Unpaid Leave Periods in British Columbia Amendments to the Employment Standards Act (ESA) in 2019 and 2020 have introduced new job protected leave periods as set out below. Critical illness or injury leave: Employees may now take unpaid leave to provide care or support to a family member, where they provide a medical certificate.… Continue reading Changes to Parental, Maternity, and Caregiving Benefits Under EI
Hotel Makes Room For Aging Workforce
Hotel Makes Room For Aging Workforce This article describes things the Fairmont Waterfront Hotel has done to accommodate older, veteran workers as part of their return to work and disability management programs. go2HR is BC’s tourism & hospitality, human resources and health & safety association driving strong workforces and safe workplaces that deliver world class… Continue reading Hotel Makes Room For Aging Workforce
Safe Work Practices: Handling Bell Carts
This safe work practice describes how to safely handle bell carts to avoid soft-tissue injuries.
Safe Work Practices: Dealing with Abusive Guests
This safe work practice describes how to deal with guests who are verbally or physically aggressive or abusive.
Are You in Compliance with Workplace Bullying and Harassment Policies?
Since November 1, 2013, the tourism and hospitality industry in British Columbia (BC) has put rules in place to address workplace bullying and harassment. These rules explain what constitutes bullying and harassment and offer practical steps for employers, workers, and supervisors in tourism and hospitality to prevent or address such issues. Recognizing the unique challenges… Continue reading Are You in Compliance with Workplace Bullying and Harassment Policies?
Baby Boomer Tool Kit
Tap into the “best kept secret” labour pool in our industry.