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Building Psychologically Safe Workplaces
Practical help for BC tourism and hospitality employers to build supportive, safe teams and deliver great guest experiences.
Why It Matters
Investing in psychological health and safety creates stronger, more resilient workplaces where people thrive and businesses succeed.
Enhance well being
Support individual mental health and overall wellness.
Promote engagement and purpose
Build a shared commitment and sense of ownership across your team.
Strengthen culture
Create a more positive and productive work environment that attracts and keeps top talent.
Increase job satisfaction
Cultivate a team that takes pride in their work, goes the extra mile and truly connects to their workplace.
Mitigate Negative Impacts
Reduce stress, burnout, absenteeism and turnover.
Save Money
Reduce mental health related injury claims and associated costs.
Control psychological hazards
Prevent violence, bullying & harassment. Manage change and traumatic events.
Drive Compliance
Meet legal responsibilities for managing psychological health & safety.
Our Advisory Services
We offer 1:1 support to employers to help you manage psychological health & safety in your workplace.
Whether you're just starting your journey or looking to elevate what you already have in place, our team will help you get there. Free for BC tourism & hospitality employers.
Show leadership commitment
Lead by example and set the foundation for psychological health & safety.
- Update or create new policies for H&S, bullying, violence, & working alone
- Integrate PHS language within your existing H&S program
- Kickstart your own development with leadership workshops and training
- Build a strong, supportive injury management and return to work program
Develop supportive managers
Equip managers to respond with care and lead resilient teams.
- Train, develop and empower your managers
- Use conversation scripts and templates to embed PHS into everyday practices
- Receive step by step guidance for handling sensitive conversations
- Promote self care strategies for people leaders
Ensure worker participation
Engage your workers to contribute to and positively impact psychological health & safety.
- Incorporate PHS into your onboarding program from day 1
- Use staff surveys and wellbeing champions to solicit input and make positive changes
- Practice and encourage open, respectful communication at all levels
- Set up wellbeing initiatives and promote individual resources and supports
- Refresh your JHSC meetings with PHS content, support and ongoing training
- Prioritize hazard spotting, introduce PHS Safety Talks and offer bite-sized courses
Real Impact
What employers are saying about working with our team.
"I liked the information given, really helpful."
"Easy to understand, clearly laid out, provided insight, tools and resources."
"Real-life" scenarios to work through made applicable knowledge feel much more tangible.”
Resources
Explore tools, training, and templates to help you strengthen psychological health & safety. More items like webinars, conversation scripts, and Q&A guides are on the way.
People Working Well
Explore sector specific courses and tools created with the Canadian Mental Health Association BC Division.
In collaboration with the Canadian Mental Health Association BC Division. Funding support from the Ministry of Mental Health and Addictions.
Disclaimer
Our psychological health and safety resources support workplace culture. For individual mental health support we provide referrals and access to resources. Services are not a replacement for clinical care.
Images provided by WorkSafeBC – 2026 – Coast Coal Harbour, Comfort Suites Kelowna, Hyatt Regency Vancouver