A games manager is responsible for the gaming functions at casino operations. They oversee dealers and supervisors, and provide supervision, training and support. Games managers must demonstrate leadership and be able to make responsible decisions.


  • Develop and administer policies and procedures
  • Handle day-to-day casino operations
  • Oversee gaming tables
  • Supervise personnel, e.g. ensure policies are adhered to assure the security and protection of the cash

Knowledge, Skills and Abilities

  • Dealer or gaming supervisor experience
  • Customer service skills
  • Problem solving skills
  • Communication skills
  • Management or supervisory experience
  • Human resource management skills desired
  • Time management skills desired
  • Monetary transaction skills desired
  • Secondary school diploma
  • Knowledge of the National Occupational Supervisory Skills Standards is an asset

Possible Future Career Paths

  • Casino General Manager
  • Owner/Operator

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