THRIVE People Leaders Workshop Series: Caring for Others

This session is part of the THRIVE: People Leaders Workshop Series.
This two-part virtual leadership series is designed to strengthen psychological health and safety capacity for tourism and hospitality leaders. You may attend one session or both.

Also in the series:
Caring for Ourselves – Strengthening Personal Leadership Resilience

Overview

When someone on your team doesn’t seem like themselves and appears to be struggling, how confident do you feel approaching the conversation? This 90-minute virtual session focuses on the leadership behaviours and communication approaches that strengthen trust, openness, and psychological safety in the workplace.

Participants will explore how to recognize early behavioural, emotional, and performance changes, approach supportive conversations with confidence, and understand the role leaders play in connecting workers to appropriate supports when additional assistance is needed.

Through practical examples and applied reflection, leaders will build confidence in responding thoughtfully and consistently when concerns arise, helping foster team environments where support is visible, accessible, and normalized.

By the end of the session, participants will:

• Recognize common behavioural, emotional, and performance signs of worker distress.
• Use active listening to build trust and openness.
• Support psychologically safe conversations with workers showing signs of mental health decline.
• Become familiar with go2HR and community mental health supports available to assist workers.

Meet Our Facilitator

Beata Chami (she/her) is a Psychological Health and Safety Consultant at go2HR. She supports BC’s tourism and hospitality employers in building psychologically healthy and safe workplaces through consulting, training, and leadership development.

Beata brings extensive experience in organizational wellness and risk reduction, helping teams strengthen communication, manage psychosocial hazards, and create cultures where employees can thrive. Her evidence-based approach combines practical tools with empathy and industry insight to support safer and stronger workplaces across BC.

This session is limited to 30 participants to allow for meaningful discussion and interaction. Register early to secure your place.

Register on Eventbrite