Webinar: Supporting Neurodiversity in the Workplace

Overview

The tourism and hospitality industry relies on the unique strengths of every team member to deliver outstanding guest experiences. Fostering a diverse workforce with a broad range of perspectives and skills is a strategic asset when paired with a supportive environment.

This session provides practical strategies to empower and support all staff, from adapting training methods to building communication approaches that work for everyone. By creating an inclusive culture, your team will boost engagement, reduce turnover, and elevate the overall guest experience.

Learning Outcomes

• Gain a foundational understanding of neurodiversity and why inclusivity is important in the workplace.
• Build the business case for inclusive hiring and learn tips to develop a neurodiversity inclusive recruitment and workplace culture.
• Recognize and address common challenges neurodivergent employees may encounter in dynamic service environments.
• Discover and apply strategies for creating supportive schedules, optimizing communication, and designing accessible training programs.
• Learn how to implement workplace practices that support employee success and elevate the overall guest experience.

Meet Our Speaker

Beata Chami (she/her) is a Psychological Health and Safety Consultant at go2HR. She supports BC’s tourism and hospitality employers in building psychologically healthy and safe workplaces through consulting, training, and leadership development.

Beata brings extensive experience in organizational wellness and risk reduction, helping teams strengthen communication, manage psychosocial hazards, and create cultures where employees can thrive. Her evidence based approach combines practical tools with empathy and industry insight to support safer and stronger workplaces across BC.

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