• Recruitment

  August 13, 2025

Step-by-Step Recruitment Process for Hiring Managers

This Step-by-Step Recruitment Process for Hiring Managers is a comprehensive guide to streamline hiring from start to finish. It covers defining the role, writing inclusive job descriptions, creating a recruitment plan, advertising effectively, screening and interviewing candidates, conducting assessments, making offers, and onboarding new hires. Designed for tourism and hospitality employers in BC, this resource ensures consistency, efficiency, and better hiring decisions while supporting long-term employee success.

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2 min read

Hiring managers play a critical role in the recruitment process. Follow these structured steps to ensure efficiency, consistency, and the selection of the best candidates for your team.

Step 1: Define the Need

  • Clarify the Role:
    • Identify why the position is needed (e.g., replacement, expansion, or new function).
    • Define how the role aligns with team goals and organizational strategy.
  • Outline the Role’s Key Details:
    • Job title, department, and reporting structure.
    • Core responsibilities and key deliverables.
    • Required qualifications, skills, and experience.

Step 2: Create or Update the Job Description

  • Write a clear, concise job description, including:
    • Primary duties and daily tasks.
    • Required and preferred qualifications.
    • Soft skills (e.g., communication, problem-solving).
    • Information about company culture and benefits.
  • Ensure the job description meets organizational standards and includes inclusive language.

Step 3: Develop a Recruitment Plan

  • Set Timelines:
    • Define the start and end dates for the recruitment process.
    • Determine interview dates and expected onboarding timeline.
  • Select Recruitment Channels:
    • Internal postings (build internal talent, encourage employee growth).
    • External platforms such as job boards, social media, or recruitment agencies.
  • Build the Hiring Team
    • Assign roles for applicant screening, interviewing, and decision-making.

Step 4: Advertise the Role:

  • Post the job advertisement using approved platforms.
  • Highlight key aspects of the role, the organization, and growth opportunities.
  • Use networks, social media, or industry-specific job boards to reach the right talent pool.

Step 5: Screen Applicants

  • Review Applications, Resumes and Cover Letters
    • Assess alignment with the job’s key qualifications.
    • Prioritize candidates with relevant skills and experience.
  • Pre-Screening
    • Conduct phone or virtual pre-screening with applicants to verify basic qualifications, interest in the role, and alignment with salary expectations.
  • Create a Shortlist
    • Select the most qualified candidates for the interview stage.

Step 6: Conduct Interviews

  • Prepare Structured Questions:
    • Develop questions that assess both technical skills and cultural fit.
    • Include behavioural and situational questions relevant to the role.
  • Organize the Interviews
    • Schedule interviews promptly with shortlisted candidates.
    • Use a panel interview format if multiple stakeholders are involved.
  • Evaluate Candidates
    • Take notes during interviews to document responses and impressions.
    • Use a scoring system or rubric for consistency.

Step 7: Administer Additional Assessments (optional)

  • For certain roles, include:
    • Skills tests or written work samples.
    • Problem-solving exercises or case studies.
    • Personality or cultural fit assessments.

Step 8: Conduct Reference Checks

  • Contact previous employers or supervisors to verify:
    • Work history, performance, and skills.
    • Reliability, teamwork, and overall character.

Step 9: Make a Decision

  • Collaborate with the hiring team in the decision making process:
    • Compare interview and assessment results.
    • Discuss cultural fit and long-term potential.
  • Select the top candidate and identify a backup if needed

Step 10: Extend the Job Offer

  • Create a formal employment offer letter which includes the following:
    • Compensation details (salary, bonuses, benefits)
    • Job title, reporting structure, start date, and acceptance clause
  • Contact the candidate to share the offer and discuss next steps.

Step 11: Regret Unsuccessful Candidates

  • Regret candidates who were not selected.
  • Provide constructive feedback if requested.

Step 12: Onboard the New Hire

  • Prepare Onboarding Materials
    • Ensure all tools, resources, and equipment are ready.
    • Share a clear onboarding schedule.
  • Integrate the New Hire
    • Conduct a formal introduction to the team.
    • Provide training, mentorship, and support to help the new hire succeed.

Step 13: Reflect on the Recruitment Process

  • Gather feedback from the hiring team and new hires to identify areas for improvement.
  • Document what worked well and refine strategies for future recruitment.
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