Job Description

As an Administrative Assistant in the Charter Sales department you will be the first point of contact for rental and charter clients from around the world. This role is primarily responsible for completing bookings, quotes and required administrative processes throughout the sales cycle. This role works closely with both our dispatch and operations departments and is an integral part of the Wilson’s team.

If you are organized, detail orientated and enjoy a fast-paced working environment this is the perfect opportunity for you!

We are an equal opportunity employer that values diversity and inclusion in the workplace and is committed to providing a workplace free of harassment and discrimination. We are pleased to consider applications from all qualified candidates.

Responsibilities & Qualifications

Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience

Experience
2 years to less than 3 years

Responsibilities
Tasks
Schedule and confirm appointments
Manage contracts
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Arrange travel, related itineraries and make reservations
Greet people and direct them to contacts or service areas
Set up and maintain manual and computerized information filing systems
Type and proofread correspondence, forms and other documents
Perform data entry
Provide customer service
Consult with clients after sale to provide ongoing support

Experience and specialization
Computer and technology knowledge
MS Excel
MS Outlook
MS PowerPoint
MS Windows
MS Word
Enterprise resource planning (ERP) software
SharePoint
Adobe Acrobat Reader
Electronic mail

Technical terminology
Business

Area of work experience
Tourism

Additional information
Security and safety
Criminal record check
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Ability to work independently
Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Repetitive tasks
Large workload
Work with minimal supervision

Personal suitability
Ability to multitask
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Team player
Accurate
Client focus
Reliability
Time management
Adaptability
Accountability
Dependability
Due diligence
Quick learner

Salary/Wage

22-26/hr

Other Perks/Benefits

Health benefits Dental plan Health care plan Vision care benefits Free parking available

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