Job Description

Do you value being a part of a highly engaged, collaborative and supportive team? If you are an experienced administrative professional with a passion for keeping things organized, solving problems and delivering exquisite customer service, the

Administrative Coordinator position with go2HR is a unique opportunity that could be a great fit for you!

About go2HR:

go2HR is the human resources and health and safety association for BC’s tourism and hospitality industry.

We exist to drive strong workforces and safe workplaces that deliver world-class tourism and hospitality experiences in BC.

Our mission is to empower employers to have a strong human resource and health & safety culture that supports strong business performance.

• We offer programs, tools, information, and consulting services to elevate employers’ human resources and health and safety practices.
• We educate and train the current and future workforces.
• We inform government, stakeholders and communities on labour market conditions and strategy.

go2HR’s core values are: INCLUSIVE, COLLABORATIVE, ENTREPRENEURIAL and TRUSTWORTHY.

Position Overview:

Reporting to the Director of Industry Health & Safety, the Administrative Coordinator provides administration and customer service support to the Health & Safety team.
The role requires someone with experience supporting the smooth running of daily operations, the ability to execute tasks with a high level of professionalism and a keen eye for detail, combined with strong interpersonal, time management, organizational and problem-solving skills.

If this sounds like you, this role may be just the experience you are looking for and we invite you to apply for this exciting 12-18-month temporary opportunity.

As the Administrative Coordinator, you’ll be involved in a variety of tasks, including:

• Monitor shared inbox and respond to routine emails, direct leads to the appropriate person for follow-up
• Maintain internal databases, client files and Excel spreadsheets, create and update customer contact records
• Support students registering for virtual training sessions, accessing online courses and monitoring their progress
• Coordinate and track the end-to-end audit lifecycle process, including processing audits, quality assurance, communication with employers, database entry and issuing new certificates
• Track the ongoing professional development of auditors, issue reminders and maintain up to date records
• Help organize and coordinate training, including access to online training options, set up and support virtual training sessions and troubleshooting
• Provide administrative support for meetings, including date options, confirming dates, keeping attendance records etc.
• Support the process of updating training course content, website resources and other documents
• Track and report on program metrics and assist in collecting program data, including evaluation survey results
• Coordinate with other internal teams on routine tasks and ad-hoc projects
• Other duties, as assigned

Responsibilities & Qualifications

Skills and Experience Required:

• Completion of Grade 12 and some post-secondary education is an asset
• A minimum of 2 -years of related work experience in a similar administrative role
• Strong computer literacy, including intermediate to advanced skills in Microsoft Word, Excel, PowerPoint and Outlook. Work will also involve SharePoint, Teams, SurveyMonkey, Zoom and other technology
• Ability to organize and prioritize work, meet deadlines in a high-volume, customer-focused environment, while maintaining strong attention to detail
• Clear and concise communication skills, verbally and in writing

Salary/Wage

55K - $60K

Other Perks/Benefits

What's in it for you?

We offer a flexible work environment, attractive compensation, great benefits, and ongoing professional development opportunities. We focus on wellness and a healthy work-life balance. We are a passionate, collaborative team that is always looking to make a meaningful difference.

Work Environment

The days of work are Monday to Friday, 37.5 hours/week, in a hybrid work environment, based out of go2HR’s head office in downtown Vancouver. Our hybrid team works approximately two days a week in our office and the rest out of a home office.

go2HR is an inclusive workplace and welcomes applications from all qualified applicants. Indigenous peoples, peoples of colour, Two-Spirit or LGBTIQA+ peoples, and members of other marginalized groups are strongly encouraged to apply.

Recommended Training

Safety Basics - Health & Safety OrientationJoint Health & Safety Committee TrainingAn Introduction to Equity, Diversity, and Inclusion (EDI)WHIMIS

Job Application Process

Please send your resume and cover letter (please mention Administrative Coordinator in the subject line) to Christie Blaquiere at CBlaquiere@go2hr.ca

Apply Now