Job Description

Join our Restaurant Team as an Assistant Restaurant Manager, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World’s Best Hotel.

The rustic elegance and breathtaking views of our food & beverage venues complement our commitment to Canadian cuisine under the leadership of Chef Carmen Ingham and our award-winning wine and spirits program at the Wickaninnish Inn. This valued position requires a passionate hospitality professional with experience in the nuances and art of service and who strives to build a professionally dedicated team offering an educated and approachable fine dining experience to our guests here on the West Coast.

As an Assistant Restaurant Manager you will:

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
• Assist with the planning, organization, direction, control and evaluation of the operations of The Pointe Restaurant, On The Rocks Bar, Private Bar, Room Service, and Driftwood Café
• Determine the type of services to be offered and implement operational procedures
• HR functions including assisting with hiring, training and development, including regular employee reviews
• Set staff work schedules and monitor staff performance
Control monthly inventory and weekly ordering, assisting in creating, meeting and exceeding all restaurant financial goals and helping to analyze, review, and follow up on these monthly results
• Ensuring efficient and personalized guest service including resolving complaints
• Regular team, supervisor, and food & beverage meetings, as well as covering for management meetings in the absence of the Restaurant Manager

Responsibilities & Qualifications

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• Previous full-scope management experience in a high-end standard driven establishment
• Passion with wine and spirits required, Sommelier (ISG/WSET 2) certification an asset
• Completion of a college or other program related to hospitality or food and beverage service management an asset
• Valid Serving It Right Certification
• Knowledge of front and back end Silverware POS system an asset
• Willingness to learn and be constantly challenged to grow with the restaurant team
• An appreciation for detail and a passion for guest service
• A professional and positive attitude in every aspect of the position
• Consistent punctuality and dedication
• A calm, polite and composed demeanor
• A desire to contribute exciting and innovative ideas towards the ongoing improvement of The Pointe Restaurant and the Wickaninnish Inn as a whole
• Ability to make a commitment of 2 years to the position
• A mutual understanding of your employment duration will be determined during your interview

Salary/Wage

55,000 - $59,000

Other Perks/Benefits

Team Member Benefits: https://www.wickinn.com/about-employment/

Recommended Training

Serving It Right

Job Application Process

In order to apply for this career opportunity, send your resume and cover letter by clicking Apply Now. By submitting an application, you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or indirectly through public social media. As we receive a high volume of e-mails, we are only able to respond directly to you if your Resume and interests align with our currently available positions.

Apply Now