Job Description

Hilton Vancouver Metrotown is the perfect retreat for business travelers. Nestled in the vibrant heart of Burnaby, this internationally acclaimed hotel offers a seamless blend of world-class hospitality and unbeatable convenience. Nestled in the vibrant heart of Burnaby, this internationally acclaimed hotel offers a seamless blend of world-class hospitality and unbeatable convenience.

Ideally situated in the heart of Burnaby, Hilton Vancouver Metrotown features 283 guest rooms, 15424 square feet of meeting space through 6 event rooms, a state-of-the-art fitness centre and heated outdoor pool, and our restaurant, Time and Place, which features a flavor packed menu featuring the local bounties of the Pacific Northwest.

Hilton Vancouver Metrotown offers a world of opportunities and experiences. From shopping at BC’s largest shopping and entertainment complex, Metropolis at Metrotown, to taking in the urban oasis of Central Park, we are only 18 minutes by SkyTrain into downtown Vancouver. Whether you’re here for work or leisure, Hilton Vancouver Metrotown provides unparalleled comfort, convenience, and a memorable stay that is sure to exceed your expectations. Welcome to your home away from home!

As a workplace, Hilton Vancouver Metrotown operates as a team of hospitality professionals that are deeply connected to our guests and community. We are especially proud of our team members, who are the heart and soul of our operation, rising to each occasion to create exceptional and memorable experiences for our guests and fellow team members.

We are currently searching for a Part Time Banquet Captain to join our Food & Beverage Team at Burnaby’s best full-service hotel!

Responsibilities & Qualifications

HERE’S WHAT’S IN IT FOR YOU:

• Competitive industry wages
• A comprehensive health & dental benefits plan for eligible employees & their family
• Opportunities to grow your career with us
• Flexible scheduling to help you with work/life balance
• A multi-cultural workplace featuring camaraderie, connection and fun!
• Nutritious staff meals on every shift
• Opportunities to participate in special team member events & celebrations
• Free on-site parking for our team members, while on duty
• Employee travel discounts at Hilton hotels globally for you & your family members
• Employee travel discounts at our Crescent managed properties in North America
• A workplace that you can be proud of, where you are valued, trusted and supported by the team

HERE’S WHAT YOU’LL BE DOING EACH DAY:

• Support the guest experience, executing on all aspects of a guest event, per the BEO.
• This is a hands-on-role, actively participating in openings, closings, set-ups and breakdowns as well as service. Responsible for overall room ambiance, cleanliness, appropriate setting, presentation and service.
• Resolve any quality or service complaints at earliest and first point of guest contact
• Be the point of contact between front-of-house, banquet chef, catering manager and client
• Lead pre-shift briefings with service teams
• Administration: banquet logbook, function sheets, billing, post-mortem meetings, as required
• Maintain banquet service areas for inventory, organization and overall cleanliness
• Provide guidance to banquet staff on sequence of service, set-up, tear down, etc.
• Maintain a current knowledge of wines, beverages, food trends, and industry practices.

HERE’S WHAT OUR CANDIDATE WILL REQUIRE:

• Must have 3-5 years of previous experience as a Banquet Server or Banquet Captain
• Must have Serving it Right certification
• Candidate should have Food Safe Level 1 certification (or be willing to get it)
• Must have excellent communication and guest service skills
• Team player and a self-starter, able to work independently
• Must be available for shifts between Wednesdays and Sundays (2-5 shifts per week)
• Must be legally authorized to work in Canada.

At Hilton Metrotown Vancouver we strive to create a great place to work where team members at all levels of our organization are respected for their differences, just like the guests and owners we serve.

Salary/Wage

17.85-23.70

Other Perks/Benefits

Here is what we offer to all of our team members: • Highly competitive wages • Exceptional benefit plan for eligible associates & their family members • Flexible scheduling to help you with work/life balance • Free parking when on duty • Nutritious meals • Opportunity to grow with us • Discounts to any of our Crescent managed properties in North America and Hilton hotels globally for you & your family members • A workplace that you can be proud of, where you are valued, trusted and supported by the team

Recommended Training

Serving It RightWHIMIS

Job Application Process

Interested applicants, who meet the criteria for hiring, are invited to click the link to apply directly on our indeed portal. We will only contact those we are interested in pursuing further. We thank all applicants for their interest in Hilton Vancouver Metrotown.

Apply Now