Job Description

The Bellperson is responsible for creating a great first and last impression on our guest. This position serves as an ambassador to the hotel and is responsible for transferring and storing luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities & Qualifications

Valid Canadian driver’s license with clean driving record and comfortable driving both manual and automatic vehicles.
Excellent command of the English language – written and verbal. Other languages an asset
Basic administration skills – writing, filing, tracking, organizing, phone etiquette.
Computer skills with knowledge of Microsoft Word and Property Management System OnQ
Physically fit and energetic – able to stand for long periods of time moving luggage and assisting guests.
Able to perform frequent lifting and must be able to lift 50lbs +.
Able to multi-task and remain organized and professional
Able to uphold all guest confidentiality holding guest privacy and security in the highest regard
Be supportive of creativity and innovation, and be willing to openly embrace change
Able to contribute to the successful organization and morale of the guest services team
Previous customer service in a fast-paced environment meeting and exceeding guest expectations
Valid Canadian driver’s license with clean driving record and comfortable driving multiple passengers in diverse weather conditions.
Good problem resolution skills operating in a “win-win” fashion for guests
Team oriented, outgoing, friendly and positive
Punctual and professional

Salary/Wage

17.85

Other Perks/Benefits

Life & Leisure Program – Incentive paid out every day that you work! Extended Health Benefit Plan Retirement Savings Programs Complimentary Meals Free On-Site Staff Parking 50% Discount at Cinnamon Bear Bar Participate in Hilton’s Team Member Travel Program Educational Assistance Program - Take courses that will assist with your career development

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