Job Description

About Us

Revelstoke Eleven Lodge is an adventure lodge located in the heart of the outdoor adventure mecca, Revelstoke, BC, offering guided adventures and personalized culinary experiences. It is also the home of the Quartermaster Eatery, a fine dining establishment that uses seasonal ingredients from local farms, boutique ranches and wild, sustainable fisheries to craft exquisite and unique dishes that change with the seasons.

Position Summary

The Quartermaster Eatery is seeking a dynamic and experienced Server assistant. This role is responsible for assisting the FOH staff, ensuring the highest standards of service, upholding the quality and presentation of all dishes, ensuring compliance with health and safety regulations, and creating a welcoming atmosphere for guests. This position requires Serving It Right certification, or willingness to be certified, and a minimum age of 19 years old. This is a part-time, seasonal position at CAD 18.50 per hour plus tip pool and 4% vacation pay. 

Responsibilities & Qualifications

Responsibilities/Duties/Functions/Tasks

Create unforgettable experiences for guests by anticipating their needs, personalizing service, and exceeding expectations.
Communicate effectively and efficiently with FOH staff and the culinary team to ensure seamless coordination between the bar and dining areas and smooth flow of service.
Assist the Restaurant Manager, Restaurant Supervisor and Bar Supervisor in ensuring smooth and efficient service.
Ensure all silverware, plates, and glassware are clean and polished for set-up and after close down
Maintain Quartermaster’s high standards for food and drink service.
Accurately record all alcohol and food orders in the Point of Sales system.
Be consistently visible to assist guests and support team members.
Maintain guest areas through pre-bussing, marking, and clearing according to proper procedures.
Ensure opening and closing check-lists are completed.
Maintain high standards of cleanliness and organization in all restaurant areas.
Strive to learn every day from training provided and through self-initiative to increase product knowledge of all food, liquor, beer, and wine offerings.
Answer questions and provide recommendations for food and drinks.
Foster a positive and productive work environment by supporting your peers.
Ensure compliance with health and safety regulations and company policies at all times.
Assist other team members with tasks beyond FOH duties.

Qualifications

Serving It Right certification.
Must be over 19 years old.
Prior F&B experience.

Special Position Requirements

Demonstrated experience as a server in a high-end or upscale restaurant or bar setting.
Excellent organizational and multitasking skills, with a strong attention to detail.
Exceptional communication and interpersonal skills, with a commitment to delivering outstanding guest service.
Ability to work flexible hours, including weekends, holidays, and overtime as needed.
Clean and professional appearance.

Preferences

Attention to detail.
Adaptability to last-minute changes.
Initiative.
Extensive knowledge of the Revelstoke area.
Ability to collaborate with a team of diverse personalities.

Work Requirements

Ability to exert physical demands, including sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, reaching, lifting, carrying, pushing/pulling, stooping, kneeling, crouching, crawling, and tasting or smelling.
Ability to regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 10 pounds.
Ability to work around kitchen equipment, machinery, chemicals, fire, gases, and odors.
Ability to work in extreme temperatures, including walk-in refrigerator/freezer and kitchen line.
Ability to work within a loud and noisy environment.

Salary/Wage

18.50

Other Perks/Benefits

Our staff enjoy access to numerous in-house discounts and pro deals, available to all employees. Additionally, we offer health and dental benefits for eligible full-time employees. We are also committed to fostering internal development and providing opportunities to enhance and expand our team’s skills.

Recommended Training

Serving It Right

Job Application Process

Apply Online

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