Employee Experience – Coordinator

  • Cypress Mountain
  • Supervisory
    • Full Time | 
    • Permanent
  • 6000 Cypress Bowl Road West Vancouver, West Vancouver
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on November 25, 2025

Job Description

Join the FUN and dynamic Employee Experience Team as an Employee Experience Coordinator. If you have a passion for people, a knack for fostering a positive work environment, are invested in supporting and pushing forward our sustainability efforts and have a flair for fun- this is the role for you! Responsibilities include the facilitation and coordination of various Employee Experience processes and programs including the Forever Project, all in support of enlivening the Team experience at Cypress Mountain.

Responsibilities & Qualifications

ESSENTAIL DUTIES & RESPONSIBILITIES (included but are not limited to the following):
• Responds to general questions on human resources policies and procedures from Team members,
Supervisors, Managers and Directors.
• Works closely with Cypress Leadership to help facilitate the new hire/rehire process.
• Assists with data entry in the Dayforce system.
• Performs daily uniform distribution and maintains uniform inventory control system.
o SharePoint, Power Automate, and Forms
• Compiles content and manages the team member website and newsletter.
• Assists in planning, executing and hosting Team member events.
• Helps improve employee experience initiatives by assisting with existing processes, identifying and
clarifying room for improvement and implementing solutions.
• Documents and maintains operational procedures by developing a wide variety of written materials (e.g. forms, SOP’s etc.).
• Recruits/coordinates/and assists in training seasonal team members (winter & summer).
• Processes and maintains periodic reports as requested.
• Is a member of the Safety Committee and participates in the monthly meeting.
• Attends and promotes Cypress Mountain and available roles at Job Fairs.
• Provides support with the international recruitment programs.
• Represents Cypress Mountain in community events.
• Embraces and demonstrates the company’s core values in every interaction:
o K.R.P. – Kindness, Respect, and Professionalism.
o L.E.A.D.S. – Long-Term Thinking, Excellence in Execution, Attitude is Everything, Develop Great People and Serve First.

QUALIFICATIONS/COMPETENCIES:
• Excellent interpersonal skills, problem solving and decision-making skills.
• Proficient in Microsoft Office.
• Basic understanding of HR principles, recruiting, and some event logistics (an asset).
• Attention to detail and the ability to handle confidential material.
• Ability to work with a diverse group of team members.
• Passion for outdoor/snowsports activities.
• Adheres to confidentiality policies within the Employee Experience Department, and follows company privacy policies to ensure database is accurate and secure.
• Ability to remain organized and courteous when under pressure.
• Dependable and a self-starter – completes tasks independently, and follows through.
• Exhibits sound and accurate judgment; includes appropriate people in conversations.
• Excellent time management and organizational skills.

EDUCATION & EXPERIENCE:
• High school diploma.
• Previous HR experience an asset but not required.
• 1+ year experience in a leadership role.
• Experience in the ski resort, outdoor recreation, hospitality, or tourism industry (an asset).

CERTIFICATES, LICENSES, REGISTRATIONS:
• Must be able to legally work in Canada.
• Valid driver’s license and insured vehicle with winter tires to get to/from work.
• Background check required.

Salary/Wage

60,000/annually

Other Perks/Benefits

WAGE/BENEFITS/PERKS: • Wage: $60,000/annually • Benefits package including RRSP matching. • Annual Bonus Program. • Enjoy UNLIMITED ALL MOUNTAIN ACCESS to skiing, snowboarding, cross-country, snowshoeing, and snow tubing. Including a free SEASONS PASS for partner and minor children. • Sharpen your skills with FREE LESSONS. • Save with exclusive TEAM MEMBER DISCOUNTS in Rentals, Retail, and in F&B outlets. • Enjoy skiing/riding PERKS at sister resorts and other reciprocal mountains. • Connect through FUN TEAM EVENTS and social activities all season long. • GROW YOUR CAREER with hands-on learning opportunities. • Work on the BIGGEST LOCAL MOUNTAIN. • Ride the BEST SNOW & TERRAIN. • Be part of a ONE-OF-A-KIND mountaintop workplace where you’ll create life-long memories.

Job Application Process

www.cypressmountain.com/employment

Apply Now