Job Description

About our company:

Looking for a job that’s more than just work? At Harrison Hot Springs Resort & Spa, we’ve got the perfect mix of adventure, relaxation, and career opportunities. Whether you’re jet skiing on the lake, hiking in the mountains, or just hanging out with friends, this is where work-life balance truly happens.

We’re not just offering jobs – we’re offering a chance to build a career in hospitality, with skills you can use anywhere in the world. Whether you’re all about making connections with guests or prefer working behind the scenes, we’ve got a role that fits your vibe.

Harrison Hot Springs and the surrounding Fraser Valley are incredible places to live and work. Join our team, and you’ll see why so many people love being a part of this community.

At Harrison Hot Springs Resort & Spa, we believe in creating unforgettable guest experiences. From our five mineral hot spring pools to our spa, restaurants, and golf course, we provide top-notch service that makes our guests feel right at home. If you’re ready to be part of something amazing, we’d love to have you!

About the Role
Reporting directly to the General Manager and/or the Operations Manager, the Food and Beverage Manager is responsible for assisting with daily operations of the food and beverage outlets, including planning, organizing, directing, controlling, and evaluating operations to continuously improve guest services.

What You’ll Do

Assume leadership role in the financial success of the food and beverage operations.
Control labour cost to the target set.
Direct supervisory staff in the efficient and safe operation of all food and beverage operations.
Daily inspection of all Harrison Hot Springs Resort & Spa food and beverage operations.
Take responsibility for all administrative functions in the food and beverage service.
Work very closely with the Executive Chef / Executive Sous Chef regarding any planned special events.
Take responsibility that all service personnel are trained in wine and liquor service.
Ensure all front of the house staff are certified with Serving it Right and Food Safe.
Oversee a team of up to 90 staff in 5 different food and beverage outlets.
Manage all staffing issues.
Address and mange all guest complaints.
Propose capital expenditure needs.

Responsibilities & Qualifications

What You Need to Have

College or university education in a related field is preferred.
Minimum of five plus years food and beverage experience required.
Minimum of three plus years of previous management experience required.
Must have the ability to work varied shifts.
Must be able to read, write, and comprehend a wide variety of reports including capital project requests, critique and review of operations, answer to guest complaints, and other normal business communications.
POS experience required particularly with Micros.
Requires the ability to work independently, prioritize work, and make decisions regarding correct formatting of work.
Only candidates legally eligible to work in Canada will be considered. We thank all applicants, however, only those selected for an interview will be contacted.

Salary/Wage

65000-70000

Other Perks/Benefits

What We Offer: - Five mineral hot spring pools - Healing Springs Spa - Three restaurants and a coffee bar - Banquet and catering services - Resort Golf Course and Marina Benefits: Dental care Discounted or free food Employee assistance program Extended health care Life insurance On-site parking Store discount Vision care Ability to commute/relocate: Harrison Hot Springs, BC: reliably commute or plan to relocate before starting work (required)

Recommended Training

Serving It Right

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