Job Description

Join our Community & Culture Team as the Community & Culture Leader, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

As the Community & Culture Leader, you champion the belief that people are the heart of the business. You are a connector, culture-shaper, and experience designer who thrives on empowering others to do their best work. You help cultivate a workplace where people feel valued, inspired, and deeply connected – to one another, to our purpose, and to the broader community.

Reporting to the Director of Operations, you collaborate across teams and balance strategic thinking, strong technical skills, and robust hands-on execution. You bring programs to life that elevate engagement, well-being, and connection.

As a Community & Culture Leader you will:

Design and deliver meaningful engagement, learning, wellness, and appreciation initiatives that reflect team voices and organizational values.
Foster trust, transparency, and respectful communication across all levels of the organization.
Lead team recognition programs that celebrate contributions, milestones, and individual strengths and stories.
Empower teams and individuals to co-create memorable moments and experiences that strengthen connection and belonging.
Set clear goals and targets for Community & Culture initiatives: track outcomes, analyze data, and continuously improve programs based on insights.
Produce quarterly and ad hoc progress reports for leadership.
Track budgets and expenditures accurately and responsibly.
Partner with Department Leaders and Senior Managers to support team initiatives and priorities.
Provide guidance, tools, and resources that help leaders nurture engaged and supported team members .
Prepare and distribute shift briefings and maintain Community & Culture checklists.
Design internal and external communications and marketing materials across print, digital, and social platforms.
Curate and share content for Instagram in collaboration with Marketing, ensuring alignment with brand and social media standards.
Design, manage, and continuously improve the team intranet as a central hub for all teams.
As a Leader and active member of the Sustainability Committee, you will champion and support sustainability initiatives that encourage participation and foster a shared sense of stewardship – as well as periodically act in the role of sustainability committee co-facilitator.
Collaborate on administrative tasks relating to our Sustainability initiatives such as preparing communications, updating documentation, and submitting applications.
Build initiatives and maintain meaningful partnerships with local community organizations.
Support additional initiatives and projects as directed by Leadership.

Responsibilities & Qualifications

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

Superior interpersonal, verbal, and written communication.
A strong commitment to embracing diversity, promoting inclusion, encouraging innovation, consistently delivering exceptional results, and leading with humility, compassion, and a deep sense of community as their foundational values
Passionate about culture, community, and continuous improvement
Flexible schedule aligned with program needs and events
Comfortable balancing strategic planning with hands-on execution
Highly organized, creatively driven, and people-centered
An understanding of and comfort with managing statistics, financial reports, and spreadsheets.
A professional work ethic and presentation.
Excellent time management skills and demonstrate sound judgment.
The ability to complete tasks independently and act with purpose and initiative.
The utmost discretion and act in a professional manner upholding privacy and confidentiality of all related materials and information.
Excellent working knowledge of MS Office Suite (Word, Excel, Outlook) and Canva.
Previous experience in an administrative or coordinator role, an asset.
The ability to make a 2-year commitment to the position

Salary/Wage

49,750 per year

Other Perks/Benefits

Team Member Benefits: https://www.wickinn.com/about-employment/

Job Application Process

In order to apply for this career opportunity, please send your resume and cover letter by clicking ‘Apply Now’. 

By submitting an application you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. As we receive a high volume of e-mails, we are only able to respond directly to you if your Resume and interests align with our currently available positions.

Apply Now