Job Description

Service first attitude? We want you!

Prestige Beach House in Kelowna, BC currently has an opportunity for a permanent, full-time Guest Services Supervisor.

Reporting to the General Manager, the Guest Service Supervisor will provide shoulder-to-shoulder supervision of the guest services (front desk) team and ensure that all guests are treated in an outstanding manner.

As a candidate for this position, you must have previous front desk and supervisory experience, excellent communication and telephone skills, and a strong attention to detail. Must also have the ability to manage multiple tasks simultaneously, along with the ability to relate to the public in a friendly and professional manner.

Responsibilities & Qualifications

Qualifications:

– Must have supervisory and hotel front desk experience
– Positive attitude and good communication skills
– Commitment to delivering a high level of customer service and a focus on building customer loyalty
– A strong attention to detail
– The ability to manage multiple tasks simultaneously
– The ability to relate to the public in a friendly and professional manner
– Strong time management skills and ability to work well under pressure
– Efficient in all Microsoft Office applications and in Property Management Systems
– Must be willing to get Basic First Aid
– Must be legally entitled to work in Canada

Compensation:

– Competitive hourly wage based on experience ($22 – $23 per hour)
– Prestige Benefits Package
– Retirement savings contributions upon enrollment
– Restaurant and hotel discounts

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 19 properties strong and are always looking for great leaders to join our team.

Salary/Wage

$22 - $23 per hour

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