Job Description

-Maintaining an inventory of hotel vacancies, reservations, and room assignments

-Registering arriving guests and assigning rooms

-Answering enquiries (by telephone, e-mail, and in person)

-Provide extensive information about hotel services and facilities, as well as insight and information about the community

-Respond promptly and appropriately to guest complaints

-Compile and check daily records

-Maintain guest portfolios and accounts

-Manage receipts and vouchers using both computerized and manual systems

-Provide invoices and statements

-Cash handling

-Handle the departure of guests including receiving payments

-Operation of hotel software

-Multi-line switchboard operation

Responsibilities & Qualifications

-Have strong organizational skills

-Be self motivated

-Have exceptional telephone manners

-Have a positive attitude and demeanor

-Be willing to sell packages and vacations

-Be able to work unsupervised

-Be comfortable working under pressure and through periods of high customer demand

Prior experience is preferred, but not essential. Familiarity with RoomMaster or similar software is highly beneficial.

Salary/Wage

21.50

Other Perks/Benefits

Working for Park Place Lodge you will receive some great Job Incentives: - Subsidized Staff Accommodation, Hotel room discounts for friends and family - Competitive wages - Staff discounts in the Pub and Spirits Cold Beer and Wine Store - Free soup, pop, coffee and tea

Job Application Process

email resume

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