Job Description

We are looking for an enthusiastic and energetic person to join our staff on the beautiful Sunshine Coast of BC as a store manager. You are:

Excited about outdoor adventure activities and pursue them yourself

Able to share your passion for the outdoors with others

Confident working in a team environment as well as alone

Enjoy a workplace that is action packed with an array of objectives to complete

Knowledgeable about outdoor gear and able to assist clients in finding the right gear, trip or tour to suit their needs

Responsible and Dependable

The Store Manager coordinates all services provided by Alpha Adventures- including the retail operations in the store and the tourism operations (rentals, lessons, tours). The Store Manager ensures the store provides the highest level of customer service possible. This position is responsible for achieving revenue goals and monitoring expenses.

Opportunities for in-house professional training may be available. This position is available ASAP. We offer a great staff perks program and excellent opportunities for world class skiing, paddling, biking and hiking. The Sunshine Coast is short (40 minutes) ferry from Vancouver, BC.

Responsibilities & Qualifications

Essential Job Functions:

Customer Service

Instil in your staff the meaning and importance of customer service.

Promote and monitor quality service among staff through training and by acting as a positive role model.

Be personally available to all customers to communicate and identify their needs and address their questions or concerns.

Budgeting and Planning

In conjunction with the Owners, review the fiscal revenue, expense and profit goals for the store.

Ensure that goals will be met through appropriate planning and organizing of staff, inventory, and expenses for short and long-term success.

Work with the owners to establish the inventory levels for your store- and assist by writing orders (pre-season, in-season and special orders).

Physical Requirements:

Available to work store schedule

Standing for extended periods of time.

Able to safely lift up to 25 lbs.

Comfortable in climbing ladders.

Some travel required.

Job Requirements/Qualifications:

Two years’ experience in retail store management/ operations.

Demonstrated ability to build effective teams and motivate staff.

Strong initiative and leadership skills.

Knowledge of effective merchandise presentation techniques.

Understanding of basic retail concepts (gross margin, markdowns).

Excel and Word proficient.

Comfortable with advanced web browser operations and POS software.

Excellent communication skills, both verbal and written.

Good problem-solving skills.

Product user.

Ability to adapt quickly and react positively to business needs and changes in strategies.

Willingness to set and maintain high standards of performance.

Salary/Wage

TBD

Other Perks/Benefits

Staff discounts, complimentary rentals, tours, trips.

Recommended Training

SuperHost Foundations of Service Quality

Job Application Process

Please submit your resume and covering letter.

Apply Now