Job Description

We are looking for the perfect person to fill an extremely important, unique position with our family-owned and operated whitewater rafting resort.

We are looking for a fun, outgoing Nanny to caretake 1-2 children (ages 7 & 8) while we operate Kumsheen Rafting Resort. We are also looking for this person to work with our Guest Experience Team when not Nanny-ing to ensure full-time hours. The breakdown of the role is included below.

The Guest Experience Team Member/Nanny will be joining a team of adventurous and friendly staff working at Kumsheen. This is a great opportunity to work & live in one of the most beautiful areas in BC, at an incredible family-run adventure resort.

About the Nanny position:
The Nanny position duties and schedule will differ slightly in April-June & September vs July & August, as the kids will be in school in the former set of months.

During school months (May, June, September), the Nanny will largely be looking after our 7 year old after school (from 3pm) picking up from school then looking after until 5-6pm. While he is at school, the employee will work in the Guest Experience Role for duties described below to ensure full-time hours. This will be a 5-on/2-off schedule. On non-school days (weekends), the full day will be spent with our 7 year old and occasionally his 8 year old cousin.

During July & August, the schedule will primarily be a one-week (5x 9hr days) on, one-week off rotation. This time will be spent with both children. The “off-week” will be spent working with the Guest Experience Team. This would be 4x8hr days, so every second week, you would have a three day weekend.
We currently live approximately ~20 minutes from the Kumsheen Resort so the Nanny will be able to either use our home or the Kumsheen Resort as a base, and we will always be nearby.

The Nanny will be able to utilize the Resort whenever desired as a base for caretaking the children (playground, swimming pool & hot tub, etc.). We will be looking after dinner daily, so you will be responsible for breakfast, lunch, and snacks. The Nanny is to provide a safe and stimulating environment for growth and development, such as through educational games or outdoor activities.

We can provide on-site accommodation in our Staff Housing on the Resort, if needed. The staff accommodation is filled with approx. 15 employees in the summer months, and there’s never a dull moment.

About the Guest Experience Team Member position:
Kumsheen Office Staff are the main point of contact for our guests, so a genuine desire to provide outstanding customer service and a pleasant atmosphere is essential. These team members work at the heart of all resort operations, ensuring clear communication to every department. They are the “information centre” for staff and guests alike.

We are hoping for this position to begin as soon as possible, but are open to discuss start dates in June for the right candidate

Responsibilities & Qualifications

Key Nanny Responsibilities Include:

• Oversee the general supervision and care of a 7 year old child, and often his 8 year old cousin
• Transport the child(ren) to and from school and any similar activities when necessary
• Plan the children’s daily schedule including any stimulating, creative and/or educational activities when necessary
• Ensure the children’s overall safety while under their supervision
• Look after any meals while they are under the Nanny’s supervision

Key Guest Experience responsibilities include:
– Assist customers with planning, booking, and managing reservations by phone, email, and in-person
– Greet and direct guests for activities & accommodations
– Generate rosters and reports for activities & resort operations
– Providing accurate and thorough information to guests, visitors, and other staff members
– Maintain all areas of the Reception Office (Front Desk, Retail Store, Coffee Shop) including frequent organization and cleaning
– Regularly tidying and stocking retail and coffee shop displays
– Brewing coffee and tea, and crafting coffee and milk based beverages including lattes, cappuccinos, mochas, etc.
– Complete daily cash reconciliation
– Assist marketing department with additional sales or guest communication, as needed

Successful applicants will possess the following:

Previous experience working with children required

Formal experience in educational setting with children an asset

Ability to organize and supervise stimulating, creative and/or educational activities for 7 & 8 year olds

Easy going personality with positive attitude is a must

Organized, empathetic and punctual

Strong interpersonal, social, and communication skills

Attention to detail and the ability to multitask

Ability to maintain professionalism and composure under pressure

Computer literacy, comfortable with Mac OS and Google Drive

CPR and Standard First Aid (we can organize this if needed)

Criminal Record Check

Drivers License required and own car preferred, but a Kumsheen vehicle for transport between different locations can be arranged

Must love hanging out at the pool and being outside!

We thank all applicants for their interest, but currently are only accepting applications from those who have valid authorization to work in Canada.

Salary/Wage

Starting at $18.75/hr, plus great perks!

Other Perks/Benefits

Employment perks include:

• Access to outdoor recreation in one of the most beautiful regions in BC (including free rafting!)
• Steady 5-day on/2-day off work schedule
• Paid training and overtime
• Access to affordable resort-based staff accommodation (private rooms beginning at $165 a month)
• Access to the Kumsheen Resort facilities (including pool and hot tub!)
• Professional workplace and equipment
• Opportunity to grow your career in the outdoor industry
• Onsite coffee bar with discounted drinks for staff
• Restaurant and retail discounts, family/friend rafting passes, family accommodation discounts, and more!

Job Application Process

We pride ourselves on our talented and enthusiastic team members. If you think you’d be a great addition to our team, we’d be delighted to hear from you! Please submit your resume to employment@kumsheen.com.

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