Park Host – Whistler Olympic Park

  • Whistler Sport Legacies
  • Other
    • Full Time | 
    • Seasonal
  • 1500 Callaghan Valley Road, Whistler, Whistler
  • Accessible Employer: No
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on June 15, 2024

Job Description

Whistler Olympic Park RV & Campground is a gateway to outdoor recreation just south of Whistler. The campground provides 39 spacious campsites with full-service and un-serviced options. Guests enjoy comfortable amenities, scenic views and a unique setting in nature surrounded by the stunning beauty of evergreen forests, valleys, and mountain ranges.

Come and live the work-camping lifestyle of Park Host for a summer season in our beautiful campground. This role is ideal for nature lovers, RV’ers, travelers or full-timers, and those wanting to spend a few months enjoying the camping vibe all summer long.

Park Host is required to reside on-site AND ACCOMMODATION IS INCLUDED IF LIVING IN OUR RV. Prior campground work experience is an asset.

Summer season is from NOW to September 30. Wage for seasonal full-time position is dependent on the applicant experience with a wage of $20.00 per hour plus a serviced site for the season. Reliable transportation is needed (WOP is not serviced by transit).

Duties include assisting both Guest Services and Campground operations to deliver an exceptional guest experience by ensuring facilities, grounds and public areas are kept in a clean and aesthetically pleasing manner, visitor inquiries, guest check-in/out, issue resolution, cash handling, daily reporting and general sales/retail support. and requires the flexibility to work weekends and holidays.

Duties include assisting both Guest Services and Campground operations to deliver an exceptional guest experience by ensuring facilities, grounds and public areas are kept in a clean and aesthetically pleasing manner, visitor inquiries, guest check-in/out, issue resolution, cash handling, daily reporting and general sales/retail support. and requires the flexibility to work weekends and holidays.

Responsibilities & Qualifications

Guest Service and Campground Operations
Organize, confirm and process guest check-in / out and adapt for changes as required
Manage individual guest and group reservations efficiently
Operate point-of-sale systems, secure payment and complete daily cash outs
Provide exceptional guest service including comprehensive park information while demonstrating courtesy, helpfulness, knowledge, and effective issue resolution
Communicate and enforce park rules, regulations, fire and wildlife management programs
Respond to after-hours and overnight guest issues
Conduct routine campsite, park, and facility inspections ensuring adherence to cleanliness standards, bear and wildlife management programs
General maintenance duties ensuring campground, park and facilities are optimum
Maintain public common areas, bathrooms, and laundry facilities including cleaning and restocking as required
Carry out garbage and recycling collection ensuring site cleanliness and adherence to wildlife management program requirements
Ensure proper functioning, stocking, and replenishment of equipment and supplies for guest operations both indoor and outdoor
Assist operation of the retail shop providing essentials to guests
Communicate any items or issues to management as required
Uniform required at all times for visual identification to guests including high vis-safety wear/gear

Safety
Operate vehicles and equipment such as mowers and small tractor in a safe manner
Adhere to WorkSafeBC, Technical Safety BC and applicable governing agency’s safety regulations
Assist Managers in development and enforcement of safety procedures
Implement the WOP fire management plan related to campfires
Respond to emergency situations, resolving immediate safety and/or operational concerns to ensure minimal work interruption and safe operations
Customer Service and Culture
Positive representative of Whistler Sport Legacies, both internally and externally
Liaise and cross-share information with WOP teams
Take personal accountability and responsibility for actions, and take initiative to find creative solutions to problems or issues
Resolve conflicts effectively and efficiently in a professional manner
Champion and adhere to all WSL corporate policies and procedures
Carry out Whistler Sport Legacies’ AIM philosophy: All Interactions Matter
Assist the team with other duties as assigned or required

Position Requirements
Education/Experience
Previous caretaker, campground, park and outdoor experience an asset
Satisfactory criminal record check required prior to commencing role
Valid Class 5 BC Driver’s License required
Occupational First Aid Level 1 an asset

Skills
Ability to work with minimal supervision and organize workload in an efficient manner
Passion for exceptional customer service is essential
Ability to communicate effectively: written and verbal
Capacity to work well under pressure while maintaining work performance and professionalism
Excellent customer service skills
Effective organization and time-management skills to prioritize and complete tasks on time
Flexible and adaptable to work efficiently in variety of settings and to work weekends and evenings
Proven ability to work alone as well as with a team
Willingness to assist other team members (at times outside the department) as needed/requested

Physical Requirements
Reliable transportation is needed (WOP is not serviced by transit).
Ability to work outdoors
Ability to lift 50lbs

Salary/Wage

$20.00 per hour

Other Perks/Benefits

Serviced site for the season

Job Application Process

To apply visit our website https://www.whistlersportlegacies.com/careers and follow the employment prompts.

Apply Now