Job Description

The Crystal Lodge, a stunning hotel at the centre of it all is looking for a full-time Reservations Agent to join their amazing team. As the Reservations Agent, you’ll be the first point of contact for many of the guests, providing outstanding service and ensuring each guest finds the perfect room and experience for their stay.

This is a fantastic opportunity for someone with a background in reservations, sales, or front desk operations – especially if you know Whistler inside and out and love sharing that local knowledge. If you’re passionate about hospitality, thrive in a fast-paced environment, and love all things Whistler, we’d love to hear from you. The ideal start date is Jul 21st, so apply today!

Responsibilities & Qualifications

RESPONSIBILITIES INCLUDE:
> Guiding guests through the reservation process with warmth and professionalism.
> Promoting and upselling packages and services to enhance the guest experience and support revenue goals.
> Sharing important guest information with the Front Desk and Housekeeping teams to ensure personalized service.
> Collaborating with the Revenue Manager, Sales & Marketing Coordinator, Sales Coordinator, and Front Desk Team.
For more information and to apply: https://www.whistler-jobs.com/job/reservations-agent

THE PERFECT CANDIDATE:
> Previous experience in a hotel reservations or front desk role, preferably in a medium-sized property.
> Strong administration / coordinator background, attention to detail and great business acumen.
> A strong background in customer service; sales experience is a bonus!
> A positive, team-oriented attitude and a genuine desire to create exceptional guest experiences.
For more information and to apply: https://www.whistler-jobs.com/job/reservations-agent

Salary/Wage

24.25

Other Perks/Benefits

ABOUT THE ROLE: Benefits & Perks: > Full-time, year round. > 8hr shifts varying over the week, including evenings, weekends and holidays. Varied shifts to enjoy Whistler on your days off. > $24.25 per hour, plus commission, bonus and annual benefits valued at over $2,000 per year – see below. > Extended health benefits. For more information and to apply: https://www.whistler-jobs.com/job/reservations-agent

Job Application Process

Applying is Easy! Apply Now Create a Profile and upload your resume here (you only have to do this once): www.whistler-jobs.com/apply OR If you have already created a profile with us, simply email talent@whistler-jobs.com to let us know that you’d like to chat about this role.

Apply Now