Job Description

About our company:

Looking for a job that’s more than just work? At Harrison Hot Springs Resort, we’ve got the perfect mix of adventure, relaxation, and career opportunities. Whether you’re jet skiing on the lake, hiking in the mountains, or just hanging out with friends, this is where work-life balance truly happens.

We’re not just offering jobs – we’re offering a chance to build a career in hospitality, with skills you can use anywhere in the world. Whether you’re all about making connections with guests or prefer working behind the scenes, we’ve got a role that fits your vibe.

Harrison Hot Springs and the surrounding Fraser Valley are incredible places to live and work. Join our team, and you’ll see why so many people love being a part of this community.

At Harrison Hot Springs Resort, we believe in creating unforgettable guest experiences. From our five mineral hot spring pools to our spa, restaurants, and golf course, we provide top-notch service that makes our guests feel right at home. If you’re ready to be part of something amazing, we’d love to have you!

POSITION SUMMARY:

Responsible for attending to all of the guests’ needs in regards to a receptionist position at the Healing Springs Spa Desk. Responsible for ensuring all of the Spa treatment bookings, guests, estheticians etc. are attended to in a professional manner.

WHAT YOU WILL DO:

Provide information on Spa treatments and special packages to inquiring guests.
Complete additional job-related duties as assigned.
glassware, dinnerware, etc.
Book appointments accurately and efficiently for guests for all types of treatments.
Answer and assist all guests or associate members with all inquiries.
Maintain and be responsible for a cash float and ensures it is balanced, reporting overages or shortages, obtaining change as required. Follow procedures set for cash paying guests.
Ability to use a computer in a proficient manner including Microsoft Word, Excel, Internet, E-mail and the Property Management System, Maestro
Able to learn and become proficient in ‘Jane’ Booking Software.

Responsibilities & Qualifications

WHAT YOU NEED TO HAVE:

Hospitality courses from a well-recognized institution is preferred.
Minimum 1-year receptionist experience.
Exceptional customer service skills.
Strong computer and cash handling skills0
Strong organizational, prioritization, problem-solving, and interpersonal skills.
Flexibility to work a changing schedule (evenings, weekends, holidays, etc.)
Only candidates legally eligible to work in Canada will be considered. We thank all applicants, however, only those selected for an interview will be contacted.

Ability to commute/relocate:
Harrison Hot Springs, BC: reliably commute or plan to relocate before starting work (preferred)

Salary/Wage

18.45-24.60

Other Perks/Benefits

What We Offer: - Five mineral hot spring pools - Healing Springs Spa - Three restaurants and a coffee bar - Banquet and catering services - Resort Golf Course and Marina Benefits: Discounted or free food On-site parking Store discount

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