Visitor Services Coordinator (Maternity Leave)
- Travel Penticton Society
- Management
- Full Time |
- Contract/Temporary
- 120-888 Westminster Ave W Penticton, Penticton
- 1 position available
- Accessible Employer: Yes
- Open to International applicants with valid Canadian Work permits: Yes
Posted on July 24, 2025
Job Description
The Visitor Services Coordinator oversees the day-to-day operation of the Travel Penticton Visitor Centre(s), assisting visitors by providing information, as well as supervising staff and carrying out administrative functions. They often perform the same tasks as a Visitor Services Counsellor, but must divide their time between those duties and the supervisory duties of planning, facility operations and appearance and staff supervision.
The Visitor Services Coordinator may also assist the Member Services Manager with coordinating and executing Travel Penticton Member Events and Development.
This position is full-time 5 days per week. Working schedule may vary according to Visitor Center requirements influenced by, but not limited to, staffing levels, local events, and seasonality. Flexibility on hours required, including weekend work and potential evening work.
This position reports to the Executive Director, Travel Penticton Society.
Responsibilities & Qualifications
SKILLS/ABILITIES
-Extensive knowledge of local attractions, events and the tourism industry is required
-Excellent verbal and written communication skills; testing will be part of the selection process
-Strong comfort on the Microsoft Office suite of products; knowledge of Social Media (Google My Business, Facebook, Twitter, Instagram) would be an asset
-Strong administrative, time management and project management skills
-Familiar with relevant tourism and directional apps and websites (ex: TrailForks, AllTrails, DriveBC, Weather, etc.)
-Previous experience with Point of Sale (POS), merchandising and inventory management required
-Experience with Square (Inventory, Payments, Point of Sale, Register, Square Online) an asset
QUALIFICATIONS
-Previous experience in hospitality/tourism and customer service roles
-SuperHost® or other customer service certifications an asset
-Strong comfort on Microsoft Office suite of products; knowledge of Social Media (Facebook, Twitter, Instagram) an asset.
-Previous experience in retail
-Previous experience in a supervisory role
Detailed Job Description: https://travelpenticton.com/employment-opportunities/
*Must live in Penticton or surrounding area to apply for this position
Salary/Wage
50,000-53,000
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