Job Description

The Vancouver Whale Watch culture encourages individual initiative combined with a collaborative approach to deliver the finest whale watching experience for our guests. We value innovation and development that contributes both to business success and personal growth.
Since 1998, Vancouver Whale Watch has provided passengers with the adventure of a lifetime through unparalleled customer service, first-class vessels, the highest possible safety standards and added value from an on-the-water education of the west coast eco-system. We emphasize science and conservation while maintaining a fun and professional atmosphere!
We are currently hiring part-time seasonal naturalist positions for our 2026 season!
(duration is March 25th to October 31st)
Job Description:
The successful applicant will possess a natural ability to lead a group and share their passion and knowledge about our local marine wildlife with guests from all over the world. The Wildlife Guide’s primary responsibility is to assist the captain in ensuring the safety of the passengers and the vessel, at the same time providing a trip of a lifetime and the best whale watching experience ever!
This will be a seasonal position that will start April and finish at the end of October. surrounding islands; transforming our fleet of zodiacs d educating the public about conservation of marine wildlife.
Job Requirements/Qualifications:
The ideal candidate must possess a degree in Biology or be in the process of obtaining, or have equal experience through practical work in a similar role. A background in biology is considered a great asset. The Wildlife Guide must have their Marine Emergency Duties A3 and Marine First Aid, if you do not have your Marine Emergency Duties A3 we will provide that but you must have the Marine First Aid.

Responsibilities & Qualifications

Responsibilities:
Guide large groups of passengers on 3-5 hour whale watching tours aboard 12-passenger zodiacs and 38 to 47-passenger vessels
Provide passengers a safe, fun and educational experience while travelling through the Gulf and San Juan Islands viewing marine wildlife
Ensure vessels are equipped with necessary supplies for each tour
Ensure vessels are tidy after each trip
Report whale sightings information
Support office staff with pre-trip and post-trip processes such as check-in and closing responsibilities
Answer and assist with incoming telephone inquiries
Assist guest and client issues and/or complaints with empathy with a focus on guest satisfaction and use Supervisor/Manager support when necessary
Use point of sale processing system to process trip payments and retail sales
Foster a strong culture of health & safety
Participate in check-in process, ensuring a smooth experience for guests
Receive phone bookings and record information accurately into reservation system
The ideal candidate has a strong interest in marine mammals and local wildlife! We are looking for someone who is a highly motivated team player and will come into work every day ready to provide exceptional whale watch guiding, informative narration and support to passengers throughout the day. Individuals who can commit to the entire season (April to October) and are interested in returning for multiple seasons are preferred. Hired naturalists must learn material provided to be presented for passengers.
Candidates without required certifications or marine biology experience who possess other relevant certifications, vital interpersonal skills and are willing to get certified may be considered.
Application Process
We invite you to e-mail your resume and cover letter to info@vancouverwhalewatch.com or apply directly to Indeed.
Thank you in advance for your interest. We look forward to hearing from you.

Salary/Wage

To be discussed

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