Health & Safety
Customer Conflict – Employee Stress, Safety and the Bottom Line
Customer Conflict – Employee Stress, Safety and the Bottom Line 6 key training components to assist in dealing with customer conflict and difficult situations. go2HR is BC’s tourism and hospitality, human resources and health & safety association driving strong workforces and safe workplaces that deliver world class tourism and hospitality experiences in British Columbia. Follow… Continue reading Customer Conflict – Employee Stress, Safety and the Bottom Line
PreparedBC: Emergency Planning Resources for Tourism Operators
When natural disasters strike, tourism operators play a vital role in providing information, direction, and guidance for tourists and visitors unfamiliar with BC and its potential hazards. Below you will find many industry-specific resources available for your use in preparing for emergencies when they occur, including ways to prepare for tsunami, wildfire, flood, wildlife encounters, avalanche, and other natural and recreation-related risks. Check out drill manuals and preparedness guides and plans, BC-wide safety awareness events, and channels to stay connected with the most up-to-date weather and emergency alerts. By sharing this information with your staff and guests, you can help prepare them for various emergency scenarios and ensure a high standard of safety.
Shift into Winter
This website includes resources and training tools to help drivers stay safe on the road during the winter.
Small Employer Certificate of Recognition (SECOR) Program: Audit Tool
This SECOR audit tool is provided to you before an audit so you know what you will be reviewing and can prepare accordingly.
WHMIS 2015: The Workplace Label
This toolbox meeting guide describes when workplace labels are needed, as well as information requirements and formatting guidelines.
WHMIS 2015: Safety Data Sheets
This toolbox meeting guide describes supplier and employer responsibilities. It also lists the 16 sections of an SDS and discusses how and when workers should use SDSs.
WHMIS 2015: The Supplier Label
This toolbox meeting guide describes the six information items that must be included on WHMIS 2015 supplier labels, as well as formatting guidelines for the labels.
WHMIS 2015: How Pictograms Compare to Hazard Symbols
This toolbox meeting guide compares the WHMIS 2015 pictograms with their corresponding WHMIS 1988 hazard symbols.
WHMIS 2015: Pictograms Overview
This toolbox meeting guide introduces the 10 pictograms in WHMIS 2015.
WHMIS 2015: The Hazard Categories
This toolbox meeting guide describes the system of hazard categories and types that fall under the physical and health hazard classes.