Health & Safety
Managing a Safe Return to Work
This employer-focused guide from WorkSafeBC outlines practical steps to support a safe and timely return to work for injured or ill workers. It covers how to assess functional abilities, offer modified or transitional duties, and create a return-to-work plan tailored to the worker’s needs. The guide includes tools for documenting progress, facilitating communication, and understanding… Continue reading Managing a Safe Return to Work
Worker Fact Sheet: Duty to Cooperate
This fact sheet from WorkSafeBC outlines an injured worker’s legal duty to cooperate with their employer and WorkSafeBC during the return-to-work process. Effective for claims with a date of injury on or after January 1, 2022, the guide explains how to maintain communication, identify suitable duties, and avoid delays in benefit payments. If a worker… Continue reading Worker Fact Sheet: Duty to Cooperate
Employer Fact Sheet: Duty to Cooperate
This fact sheet from WorkSafeBC outlines the employer’s legal obligation to cooperate with injured workers and WorkSafeBC in planning a safe and timely return to work. It explains how to stay in communication, identify suitable duties, and share progress throughout the claim process. Effective as of January 1, 2024 (for injuries dated January 1, 2022… Continue reading Employer Fact Sheet: Duty to Cooperate
Employer Fact Sheet: Duty to Maintain Employment
This fact sheet from WorkSafeBC helps BC employers understand their duty to maintain employment for workers with accepted injury claims. Effective January 1, 2024, this legal obligation applies to employers with 20 or more employees and includes offering pre-injury or suitable work, accommodating medical restrictions, and avoiding wrongful termination. The document explains compliance timelines, potential… Continue reading Employer Fact Sheet: Duty to Maintain Employment
Employer’s Statement of Return To Work (Form 9)
WorkSafeBC’s Employer’s Statement of Return to Work (Form 9) is used to report an injured worker’s return-to-work status, time loss, and current earnings. Employers are required to complete this form to support the claims process and help determine ongoing benefit eligibility. The form captures essential information such as return dates, work capacity, wage changes, and… Continue reading Employer’s Statement of Return To Work (Form 9)
Functional Abilities Assessment — Mental Health: Template for Employers
This functional abilities assessment template from WorkSafeBC helps BC employers gather input from mental health professionals to support employees returning to work after a psychological injury. The form evaluates key functional areas such as concentration, social interaction, organization, and memory, and includes space for tailored support strategies. It’s a practical tool for employers committed to… Continue reading Functional Abilities Assessment — Mental Health: Template for Employers
Functional Abilities Assessment: Template for Employers
This template helps BC employers gather medical input from healthcare providers about an injured worker’s current physical capabilities. Use the completed Functional Abilities Assessment to guide modified duties, workplace accommodations, and safe return-to-work planning. The document includes a customizable letter to providers, detailed assessment fields, and submission instructions for WorkSafeBC. A practical tool for occupational… Continue reading Functional Abilities Assessment: Template for Employers
Workplace First Aid: Home Care Handouts
This printable handout package provides practical home care instructions for workers recovering from minor workplace injuries. Designed for first aid attendants to share with injured workers, the resource includes clear aftercare guidance for small wounds, sprains, tendinitis, flash burns, minor burns, and back strains. Ideal for BC’s tourism and hospitality employers looking to support recovery,… Continue reading Workplace First Aid: Home Care Handouts
Responding to Challenging Guest Checklists
This downloadable checklist package from go2HR supports BC tourism and hospitality employers in preparing staff for challenging guest interactions. It includes editable checklists for prevention planning, orientation, refresher training, de-escalation techniques, and incident response. Designed for both managers and front-line workers, these resources help create safer workplaces and ensure compliance with WorkSafeBC regulations. Ideal for… Continue reading Responding to Challenging Guest Checklists
Tips on Responding to Challenging Customer Interactions
This free tip sheet from go2HR offers practical strategies for front-line staff and managers in BC’s tourism and hospitality industry to manage difficult customer interactions with confidence. From respectful communication and empathy to setting boundaries and de-escalation tactics, this resource helps teams respond calmly and professionally in high-stress situations. A great tool for training, onboarding,… Continue reading Tips on Responding to Challenging Customer Interactions