Health & Safety
Return-to-Work (RTW) Manual Template
This customizable Return-to-Work (RTW) Manual Template provides BC tourism and hospitality employers with a structured framework to build a compliant and effective RTW program. It outlines policy statements, roles and responsibilities, step-by-step injury management procedures, and legal obligations under WorkSafeBC’s Duty to Cooperate and Duty to Maintain Employment. The manual also includes orientation and training… Continue reading Return-to-Work (RTW) Manual Template
Safety Talk: Understanding Return-to-Work (RTW)
This safety talk on understanding Return-to-Work (RTW) is a customizable training resource for tourism and hospitality employers. It prepares discussion leaders to deliver a short, structured discussion that reinforce the goals of the RTW program. The talk outlines responsibilities for workers, supervisors, RTW coordinators, and first aid attendants, explains what to expect if a workplace… Continue reading Safety Talk: Understanding Return-to-Work (RTW)
Recovered Worker Exit Interview Questionnaire (RTW)
This customizable exit interview template helps employers gather feedback from workers who have successfully returned to their pre-injury duties after participating in the Return-to-Work (RTW) Program. The questionnaire focuses on the worker’s experience, including clarity of the RTW process, support from supervisors, suitability of modified duties, and overall communication. By encouraging open and honest feedback,… Continue reading Recovered Worker Exit Interview Questionnaire (RTW)
Return-to-Work (RTW) Program Annual Evaluation Tool
The Return-to-Work (RTW) Program Evaluation Tool helps employers in BC’s tourism and hospitality industry complete an annual review of their RTW program. This practical tool guides organizations through assessing policies, responsibilities, communication practices, and program outcomes to strengthen their program’s effectiveness. Employers can track employee awareness, measure results, identify gaps, and outline improvement actions that… Continue reading Return-to-Work (RTW) Program Annual Evaluation Tool
Return-to-Work (RTW) Orientation Checklists for Tourism & Hospitality Workplaces
The Return-to-Work (RTW) Orientation Checklists are practical tools employers can download and use when introducing workers, supervisors, first aid attendants, and RTW coordinators to the program. Intended for proactive use during onboarding or training, the checklists highlight the program’s purpose, outline individual responsibilities, and point to where more information can be found. By building awareness… Continue reading Return-to-Work (RTW) Orientation Checklists for Tourism & Hospitality Workplaces
Guide to Worker Injury Management for BC Tourism and Hospitality
This visual guide helps BC tourism and hospitality employers manage workplace injuries effectively, including physical and psychological injuries. Learn how to support workers during their recovery from minor, moderate, major, and severe injuries, including through first aid, further medical care, and time loss. The resource outlines best practices for communication, documentation, and mental health support… Continue reading Guide to Worker Injury Management for BC Tourism and Hospitality
Hazard Identification and Risk Assessment Tool – Banquets
This Hazard Identification and Risk Assessment (HIRA) tool is tailored for banquet staff in the overnight accommodation and hospitality sector. It identifies common tasks such as setting up event spaces, serving food and drinks, operating A/V equipment, and restocking supplies. Hazards assessed include musculoskeletal injuries (MSIs), slips and falls, cuts, burns, chemical exposure, and working… Continue reading Hazard Identification and Risk Assessment Tool – Banquets
Hazard Identification and Risk Assessment Tool – Restaurant and Outlets
This Hazard Identification and Risk Assessment (HIRA) tool is designed for front-of-house restaurant roles in overnight accommodations, including servers, bartenders, and outlet staff. It outlines common job tasks such as serving food and drinks, handling hot trays, working late-night shifts, and restocking supplies—along with hazards like musculoskeletal injuries (MSIs), slips, violence and harassment, chemical exposure,… Continue reading Hazard Identification and Risk Assessment Tool – Restaurant and Outlets
Hazard Identification and Risk Assessment Tool – Security
This Hazard Identification and Risk Assessment (HIRA) tool is tailored for security professionals in overnight accommodation settings, covering surveillance, patrols, and emergency response duties. It highlights hazards such as working alone, violence and harassment, biohazard exposure, fatigue, vehicle traffic, wildlife encounters, and musculoskeletal injuries. Employers can assess inherent and residual risk, apply probability and severity… Continue reading Hazard Identification and Risk Assessment Tool – Security
Hazard Identification and Risk Assessment Tool – Front Desk-Office
This Hazard Identification and Risk Assessment (HIRA) tool is designed for front desk and office positions in overnight accommodations. It identifies common risks such as musculoskeletal injuries, violence and harassment, working alone, slips and falls, and fatigue from overnight shifts. The tool includes probability and severity ratings, recommended controls, and editable fields for tailoring to… Continue reading Hazard Identification and Risk Assessment Tool – Front Desk-Office
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