Health & Safety
Safety Basics: OHS Handbook for Small Businesses
Safety Basics: OHS Handbook for Small Businesses The Safety Basics – Occupational Health and Safety (OHS) Handbook helps BC tourism and hospitality employers build and maintain a compliant OHS Program. Designed for small businesses, it covers WorkSafeBC requirements, hazard identification, risk assessment, training, inspections, reporting, and emergency planning Access practical guidance, templates, and tools to… Continue reading Safety Basics: OHS Handbook for Small Businesses
Building Resilience in Tourism & Hospitality Teams
Tourism and hospitality teams face constant pressure, demanding guests, and seasonal burnout. In this recorded webinar, Brandy Zimmerman shares practical, evidence-based strategies to help leaders build resilience, support team wellbeing, and strengthen psychological safety in fast-paced service environments. Watch the recording and download the presentation slides, participant handout, and Q&A follow-up resources.
Learning Circles: Culturally Safer Terminology
This Learning Circles session focuses on Indigenous culturally safer terminology and the role language and behaviour play in creating culturally and psychologically safer workplaces. You’ll learn practical guidance for respectful terminology, avoiding possessive language, and reflecting on how everyday communication can impact safety and belonging in tourism and hospitality workplaces.
Building the Business Case for Psychological Health & Safety
Tourism and hospitality employers can strengthen performance by investing in Psychological Health and Safety. This recorded webinar explores how prioritizing employee well-being can reduce turnover, lower sick days, and improve guest satisfaction, with practical strategies to build a strong business case.
Webinar: Supporting Workplace Mental Health Over the Holidays — Dec 9 2025
Support your team through the busiest time of year with practical strategies for wellbeing, resilience, and navigating holiday season pressures.
Beyond the Checklist: Strategic Productivity for Tourism and Hospitality Leaders
Tourism and hospitality leaders face constant demands, shifting priorities, and fast paced operations. This recorded webinar, led by Brandy Zimmerman, shares practical ways to stay focused, manage workload pressures, and support team well-being through simple productivity strategies that actually work in the industry. Participants learn how to regulate stress, triage tasks, delegate with clarity, and maintain energy during busy seasons, using tools that help create healthier and more sustainable workplaces.
HS Incident Report Form
This form is to be used to help employees, witnesses, and supervisors keep an informal record of an incident, injury, or near miss. It is not to be used in lieu of any forms required by WorkSafeBC.
Implementing Psychological Health & Safety in the Workplace
Tourism and hospitality employers play a vital role in creating psychologically healthy and safe workplaces. This recorded webinar, led by Beata Chami, shares practical ways to identify psychosocial hazards, support employee well-being, and integrate psychological health and safety practices into daily operations — with resources from go2HR, CMHA BC, and WorkSafeBC.
JHSC Tip Sheet – Investigations
This tip sheet supports Joint Health & Safety Committee (JHSC) members involved in workplace incident investigations. It provides clear guidance for learning-focused investigations that promote transparency and trust. Use it to strengthen participation, improve information gathering, and identify both physical and psychological contributing factors. The goal is to focus on solutions — not blame —… Continue reading JHSC Tip Sheet – Investigations
JHSC Tip Sheet – Meetings
Use this tip sheet to make Joint Health & Safety Committee (JHSC) meetings more focused, inclusive, and action-oriented. It highlights practical strategies for co-chairs and members alike — from setting clear agendas and encouraging participation to summarizing next steps and following through on action items. A strong committee meeting culture helps strengthen your overall workplace… Continue reading JHSC Tip Sheet – Meetings
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