Health & Safety
De-escalation Scenarios Examples for Tourism & Hospitality
Discover industry-specific de-escalation strategies to handle challenging guest interactions across hotels, restaurants, nightlife venues, and ski hills. Learn proactive prevention tips, empathetic communication techniques, and effective incident responses to ensure safety, maintain professionalism, and foster positive experiences for staff and guests alike. Example for Pubs, Bars & Nightclubs Example for Hotels & Other Short-Term Accommodations… Continue reading De-escalation Scenarios Examples for Tourism & Hospitality
Temporary Suitable Work Offer: Modifiable Template
This document is a template that can be used to offer suitable work (modified or alternate duties) to an injured worker based on their abilities and limitations. It is typically filled out collaboratively by the injured worker and their supervisor manager. For major injuries, the Functional Abilities Report can provide valuable guidance in this process.
Functional Abilities Assessment Template
This document is a template that can be used to determine capabilities and limitations when developing a return to work plan for an injured worker. It is typically sent with the injured worker to medical aid to be filled out by the healthcare professional (i.e. doctor and/or physiotherapist).
First Aid Regulatory Requirements – FAQs
This document answers frequently asked questions regarding first aid regulatory requirements for employers, focusing on first aid assessment, procedures, attendant training, drills, emergency transportation, and WorkSafeBC inspections. Employers should refer to OHS Regulation 3.17 and OHS Guideline 3.17 for comprehensive guidance when implementing First Aid practices in their workplace. For further assistance or to access more information, please… Continue reading First Aid Regulatory Requirements – FAQs
Key Considerations for First Aid Drills and Training
The document provides training and drill considerations for BC's new first aid regulation, including workplace site-specific training, conducting first aid drills, and examples of first aid drill scenarios in various industries.
Key Considerations for First Aid Procedures
This downloadable guide outlines WorkSafeBC’s updated first aid requirements for Tourism & Hospitality employers, covering key procedures for equipment, attendants, emergency response, inclusivity, and program maintenance to ensure full compliance by November 1, 2024.
First Aid Procedure – Example
This guide covers first aid management, detailing available equipment, attendant roles, and response protocols. Workers can access first aid via the First Aid Room or dispatch, with attendants responding within 10 minutes or activating emergency services.
First Aid Drill Report – Example
This document is a drill report detailing an incident at Lonnie's Hotel kitchen involving a worker getting minor burns from hot water, with observations, strengths, deficiencies, corrective actions, and procedural factors outlined for improvement.
Key Considerations for Workplaces with Multiple First Aid Attendants
This resource outlines essential procedures for workplaces with multiple first aid attendants, ensuring employees receive optimal care in emergencies.
First Aid Webinar Series
Welcome to the First Aid Webinar Series resource page! Here, you'll find recordings and materials from our webinars designed to help BC's tourism and hospitality employers navigate the new workplace first aid regulatory requirements. Access insights from industry experts, practical guidance for implementation, and resources to enhance your workplace injury response.