Health & Safety
Workplace First Aid: Home Care Handouts
This printable handout package provides practical home care instructions for workers recovering from minor workplace injuries. Designed for first aid attendants to share with injured workers, the resource includes clear aftercare guidance for small wounds, sprains, tendinitis, flash burns, minor burns, and back strains. Ideal for BC’s tourism and hospitality employers looking to support recovery,… Continue reading Workplace First Aid: Home Care Handouts
Responding to Challenging Guest Checklists
This downloadable checklist package from go2HR supports BC tourism and hospitality employers in preparing staff for challenging guest interactions. It includes editable checklists for prevention planning, orientation, refresher training, de-escalation techniques, and incident response. Designed for both managers and front-line workers, these resources help create safer workplaces and ensure compliance with WorkSafeBC regulations. Ideal for… Continue reading Responding to Challenging Guest Checklists
Tips on Responding to Challenging Customer Interactions
This free tip sheet from go2HR offers practical strategies for front-line staff and managers in BC’s tourism and hospitality industry to manage difficult customer interactions with confidence. From respectful communication and empathy to setting boundaries and de-escalation tactics, this resource helps teams respond calmly and professionally in high-stress situations. A great tool for training, onboarding,… Continue reading Tips on Responding to Challenging Customer Interactions
Working Alone Procedure and Check In Log Template
This free, customizable template from go2HR helps employers meet WorkSafeBC requirements for protecting workers who work alone or in isolation. It outlines clear check-in procedures, escalation protocols, and psychological safety considerations. The document includes a ready-to-use check-in log to ensure every lone worker is accounted for during their shift. Ideal for tourism and hospitality businesses… Continue reading Working Alone Procedure and Check In Log Template
Supporting Psychological Health & Safety in Times of Crisis
Tourism and hospitality employers play a critical role in supporting their teams — especially during emergencies like wildfires, extreme heat, or other crises impacting communities across BC. This recorded webinar provides practical tools and strategies to help you plan for and manage the human side of an emergency, with a focus on fostering a psychologically healthy and safe workplace.
Safety Talk – Heat Stress Exposure
This safety talk addresses the risks of heat stress for both indoor and outdoor workers. It explains who’s most at risk, how to recognize early warning signs, and what to do in an emergency. The guide includes facilitator tips, a participant handout, and prompts to encourage open discussion among teams. Designed to keep workers safe… Continue reading Safety Talk – Heat Stress Exposure
Safety Talk – Safety for Wildlife Encounters
This safety talk supports outdoor workers in safely coexisting with wildlife. It outlines common hazards, prevention techniques, and response protocols for encounters with animals such as bears, cougars, and coyotes. Designed for supervisors and safety leads, this resource helps guide a 15-minute talk to refresh worker knowledge, reinforce safe practices, and promote proactive incident prevention.… Continue reading Safety Talk – Safety for Wildlife Encounters
Return to Work: Information for Workers | WorkSafeBC
If you've been injured on the job, one of the best things you can do for your recovery is return to work as soon as it's safe to do so.
You and your employer have a legal duty to cooperate with each other and with WorkSafeBC. Learn what to expect after a workplace injury, and how to work together to identify suitable work and develop a return-to-work plan that focuses on what you can do while you recover.
How to Report Your Injury Online | WorkSafeBC
Learn how to report your injury online using our online form. This video covers the steps for reporting a physical injury from a single incident at work.
Wickannish Inn’s Committment to Health & Safety
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