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Explore Industry Policies and Best Practices

Find articles, templates, toolkits, webinars and more related to health & safety, human resources, industry training, and research and strategy for BC’s tourism and hospitality industry.

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Health & Safety

Keep your workers safe and empower them with essential knowledge about best practices in occupational health & safety.

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Safety Basics

Certificate of Recognition Program (COR)

Human Resources

Learn about HR best practices for tourism and hospitality with practical examples, templates, and resources.

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Recruit

New Hires

Retention & Engagement

Departures

Advisory Services

Equity, Diversity and Inclusion

Training

Keep up to date with industry best practices through turn-key and customizable training opportunities for the tourism & hospitality industry.

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Mental Health Training

Health & Safety Training

Customer Service Training

Research & Strategy

Make data-driven decisions based on tourism and hospitality, research, and strategy designed for BC employers.

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Labour Recovery Framework

Labour Market Information Employment Tracker

Discover Careers

Find a career in BC’s tourism and hospitality industry by learning about the different types of jobs and who is actively hiring.

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Latest Events

December 09

Supporting Workplace Mental Health Over the Holidays — with Brandy Zimmerman

The holiday season is one of the busiest and most emotionally demanding times of year for tourism and hospitality teams. While guests celebrate, employees and leaders often face long hours, high expectations, and limited downtime.   Join Brandy Zimmerman, Workplace Mental Health Strategist, to learn practical ways to support mental wellbeing, maintain team cohesion, and navigate… Continue reading Supporting Workplace Mental Health Over the Holidays — with Brandy Zimmerman

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