Explore Industry Policies and Best Practices

Find articles, templates, toolkits, webinars and more related to health & safety, human resources, industry training, and research and strategy for BC’s tourism and hospitality industry.

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Health & Safety

Keep your workers safe and empower them with essential knowledge about best practices in occupational health & safety.

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Human Resources

Learn about HR best practices for tourism and hospitality with practical examples, templates, and resources.

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Training

Keep up to date with industry best practices through turn-key and customizable training opportunities for the tourism & hospitality industry.

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Research & Strategy

Make data-driven decisions based on tourism and hospitality, research, and strategy designed for BC employers.

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Discover Careers

Find a career in BC’s tourism and hospitality industry by learning about the different types of jobs and who is actively hiring.

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Latest Events

May 29

Intro to WorkSafeBC for New Employers (in-person)

This seminar provides a brief overview of the workers’ compensation system for new or potential employers, independent operators, and proprietors. This seminar is of particular interest to small employers (less than 20 employees) and newly registered employers. Topics covered: registration, insurance premiums, introduction to occupational health and safety requirements, and workers’ compensation claims. Seminar materials… Continue reading Intro to WorkSafeBC for New Employers (in-person)

June 03

Claims Management – Fundamentals (in-person)

This seminar touches on the fundamentals of the workers compensation system to help employers develop an appropriate claims management process in their workplace. Topics covered: Introduction to relevant legislation and policies; overview of the claims management process; initial notification & reporting procedures; investigation requirements; and how to identify and manage claims issues. The course is… Continue reading Claims Management – Fundamentals (in-person)

June 03

Claims Management – Stay at Work/Return to Work (in-person)

This seminar focuses on Stay at Work and Return to Work programs. Promoting stay at work/return to work is good for both the worker and employer. This seminar is intended to provide employers with information on developing an effective plan to help injured workers remain at work or safely return to suitable work. Topics covered:… Continue reading Claims Management – Stay at Work/Return to Work (in-person)

June 04

Hazard Identification & Workplace Inspections (in-person)

Fundamental to managing occupational health and safety is the requirement to recognize, assess and control hazards in the workplace. This seminar introduces techniques for identifying, categorizing, and reporting hazards in the workplace. Topics covered: identifying when a hazard identification should be done, legal requirements pertaining to hazard identification, conducting workplace inspections to identify hazards, rating… Continue reading Hazard Identification & Workplace Inspections (in-person)