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Recruitment & Selection Process Checklist for Tourism & Hospitality Employers

This comprehensive checklist guides tourism and hospitality employers through every stage of the recruitment and selection process—from pre-recruitment planning to post-hire follow-up. It covers defining role requirements, advertising and sourcing candidates, structured interviewing, skills testing, reference checks, and onboarding best practices. Designed to streamline hiring, improve candidate evaluation, and ensure compliance with industry standards, this… Continue reading Recruitment & Selection Process Checklist for Tourism & Hospitality Employers

Step-by-Step Recruitment Process for Hiring Managers

This Step-by-Step Recruitment Process for Hiring Managers is a comprehensive guide to streamline hiring from start to finish. It covers defining the role, writing inclusive job descriptions, creating a recruitment plan, advertising effectively, screening and interviewing candidates, conducting assessments, making offers, and onboarding new hires. Designed for tourism and hospitality employers in BC, this resource ensures consistency, efficiency, and better hiring decisions while supporting long-term employee success.

Hiring Youth 15 Years and Younger – Employer Guide for BC

This comprehensive guide outlines the legal requirements for employing youth aged 15 and under in British Columbia, in accordance with the BC Employment Standards Act. It covers age-specific work restrictions, prohibited hazardous work, supervision requirements, parental consent forms, and when a child employment permit is needed. Employers will also find detailed working hour limits for younger workers, exceptions for light work, and recommendations for safety training. Ideal for businesses in tourism, hospitality, retail, and other industries hiring young workers, this resource ensures compliance while promoting a safe and supportive work environment.

Candidate Ghosting: Why It Happens and How Employers Can Reduce It

This guide helps employers in BC’s tourism and hospitality industry understand why job candidates sometimes cut off communication during the hiring process—and what you can do to minimize it. Learn practical strategies to improve your candidate experience, set clear expectations, streamline your hiring process, and use technology to stay connected. Includes actionable tips on communication, flexibility, job offers, and employer branding to help you attract and retain top talent in a competitive job market.

90-Day Performance Review Template

The 90-Day Performance Review Template is designed to help employers assess a new employee’s integration, skill development, and overall performance after their first three months on the job. It includes evaluation categories such as job knowledge, skills and abilities, time management, initiative, teamwork, customer service, decision-making, attendance, communication, and professional appearance. The template also encourages… Continue reading 90-Day Performance Review Template

30-Day Performance Review Template

The 30-Day Performance Review Template helps employers evaluate a new hire’s progress during their first month on the job. It includes sections for assessing job knowledge, skills and abilities, time management, initiative, teamwork, customer service, attitude, adaptability, and personal qualities such as attendance and communication. The template also prompts for employee feedback, performance ratings, and… Continue reading 30-Day Performance Review Template

Hazard Identification and Risk Assessment Tool – Banquets

This Hazard Identification and Risk Assessment (HIRA) tool is tailored for banquet staff in the overnight accommodation and hospitality sector. It identifies common tasks such as setting up event spaces, serving food and drinks, operating A/V equipment, and restocking supplies. Hazards assessed include musculoskeletal injuries (MSIs), slips and falls, cuts, burns, chemical exposure, and working… Continue reading Hazard Identification and Risk Assessment Tool – Banquets

Hazard Identification and Risk Assessment Tool – Restaurant and Outlets

This Hazard Identification and Risk Assessment (HIRA) tool is designed for front-of-house restaurant roles in overnight accommodations, including servers, bartenders, and outlet staff. It outlines common job tasks such as serving food and drinks, handling hot trays, working late-night shifts, and restocking supplies—along with hazards like musculoskeletal injuries (MSIs), slips, violence and harassment, chemical exposure,… Continue reading Hazard Identification and Risk Assessment Tool – Restaurant and Outlets

Hazard Identification and Risk Assessment Tool – Security

This Hazard Identification and Risk Assessment (HIRA) tool is tailored for security professionals in overnight accommodation settings, covering surveillance, patrols, and emergency response duties. It highlights hazards such as working alone, violence and harassment, biohazard exposure, fatigue, vehicle traffic, wildlife encounters, and musculoskeletal injuries. Employers can assess inherent and residual risk, apply probability and severity… Continue reading Hazard Identification and Risk Assessment Tool – Security

Hazard Identification and Risk Assessment Tool – Front Desk-Office

This Hazard Identification and Risk Assessment (HIRA) tool is designed for front desk and office positions in overnight accommodations. It identifies common risks such as musculoskeletal injuries, violence and harassment, working alone, slips and falls, and fatigue from overnight shifts. The tool includes probability and severity ratings, recommended controls, and editable fields for tailoring to… Continue reading Hazard Identification and Risk Assessment Tool – Front Desk-Office