Office Administrator

  • British Columbia Hotel Association
  • Administration
    • Part Time | 
    • Contract/Temporary
  • 200 - 948 Howe Street VANCOUVER
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: No
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Posted on January 29, 2024

Job Description

The British Columbia Hotel Association (BCHA) is the advocate and spokesperson for the interests of the accommodation industry. The BCHA is committed to restoring BC’s $13.8 billion+ tourism sector. With over 600 accommodation members and 200 allied members, we are the bridge between the hospitality, and business community.
We are currently recruiting for a Part-Time Office Administrator.
The Office Administrator will primarily perform billing, bookkeeping, Accounts receivable collections and general office administrative duties.
This is a part-time contract position, and it is an “in office” work environment at BCHA’s headquarters located at #200- 948 Howe Street in downtown Vancouver, BC

RESPONSIBILITIES
Billing, Collections and Basic Bookkeeping
• Customer point of contact for member billing inquiries
• Ensures smooth billing of BCHA and HIR including providing ample communication prior to renewals.
• Collection of A/R including delinquent accounts.
• Works effectively with the Member Services Manager to maintain a clean, organized, and updated CRM system; ensuring all member’s, partner’s and stakeholder’s information is accurate.
• Responsible for handling all bank deposits.
• Responsible for weekly and monthly deposit report.
• Communicates with BCHA’s Accounting team

General Office Administration
• General Office Administration: Perform related office duties, such as mail sorting, email correspondence, maintaining filing and record systems, archiving, etc.
• Project Delivery support
• Manages contracts in relation to the office space and building including maintenance, cleaning, recycling, waste management and other duties as required. Answer tenant questions and initiate related communications.
• Clerical and assigned tasks that support the CEO, Projects, Workforce, Member Services and Communications
• Coordinate some BCHA Human Resource and IT requirements.

Responsibilities & Qualifications

REQUIREMENTS
• Minimum of two years in a customer service management or accounting
• Basic financial management experience is an asset.
• Previous related administrative experience is an asset.
• Possess the following strengths: high energy, proactiveness, strong attention to detail, excellent communicator and effective in providing exceptional customer service.
• Ability to work effectively in a dynamic environment with multiple shifting priorities and the ability to meet deadlines.
• Experience with virtual and hybrid platforms required.
• Excellent interpersonal skills are required, with an ability to work successfully with various organizational levels, whether that be with colleagues, senior executives, members, or partners.

Salary/Wage

25/ hour

Job Application Process

Submit resume and cover letter by February 2, 2024

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