Job Description

Balam Restaurant is looking for a dedicated and enthusiastic Expeditor to deliver friendly, responsive service that ensures an exceptional dining experience for every guest, acting as a key link between customers, the service team, and kitchen staff.

If you’ve got that can-do attitude, thrive as part of a dynamic team, and rock stellar communication skills, this is your chance to shine!

Responsibilities & Qualifications

Key Responsibilities:
-Coordinates food flow between the kitchen and service team to ensure dishes are delivered quickly, accurately, and in the correct order.
-Checks plate presentation and order accuracy before food leaves the kitchen to maintain quality and consistency.
-Communicates actively with chefs and servers to manage ticket times, special requests, and modifications.
-Organizes and prioritizes orders so tables receive meals together and service runs smoothly during busy periods.
-Supports service efficiency by monitoring ticket times, alerting the kitchen to delays, and helping resolve issues before they reach guests.

What We’re Looking For:
-Previous experience as an expeditor
-Strong communication and guest service skills, proficient in English (written and verbal), with experience using multi-line phones, Point of Sale systems (Touch Bistro preferred), and TOCK.
-Physical ability to bend, lift to 30 lbs., and work in high-temperature environments.
-Thrives under pressure, attentive to detail, open to feedback, and excels in team settings within fast-paced, high-volume environments. Displays a proactive attitude, always ready to assist with any task.
-Serving It Right and Food Safe Level 1 certifications are assets.
-Requires 1–3 years of experience in a full-service, high-volume restaurant setting.
-Work permit: Legally authorized to work in Canada.

Salary/Wage

20

Other Perks/Benefits

Benefits: -Competitive Wage + TIPS -40% discount in our other restaurants -Learning and development opportunities -Flexible schedule

Job Application Process

Careers

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