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Performance Reviews a Must for Success

Many employees and employers still cringe at the prospect of the annual or semi-annual performance review. Employees sometimes view them as a nerve-wracking process designed to point out their flaws. While employers sometimes view them as paperwork projects that can potentially create unneeded conflict.

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Top 10 Dos and Don’ts in Planning an Employee Dismissal

If you are an employer contemplating the hard decisions regarding employee lay-offs and dismissals, here are some tips to make this process go as smoothly as possible and to avoid some of the legal pitfalls that could arise from dismissing an employee.

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Work Refusals – What Can Tourism Employers Do if Employees Refuse to Come Back?

As business owners impacted by the COVID-19 pandemic get ready to reopen their businesses and recall employees, some are being faced with a new challenge… employees who are hesitant and, in some cases, refusing, to return.

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Progressive Discipline

To operate efficiently, most businesses follow workplace rules, policies and standards. In small businesses, enforcement of rules is often done on a casual basis by dropping a few well-placed hints in an employee’s direction. However, this type of communication is at best poor, especially when dealing with the uncomfortable task of having to discipline an employee.

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Managing ‘At-Fault’ Absenteeism

At-fault (or “culpable”) absenteeism refers to when an employee is able to work scheduled shifts, but chooses not to. Most commonly, this is when a staff member calls in sick but is not actually ill. Frequently arriving late is also a type of at-fault absenteeism.

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Innocent Absenteeism is Nobody’s Fault, But You Must Address It

By definition, innocent (or “non-culpable”) absenteeism is not your employee’s fault. “Innocent” absences usually relate to illness or injury—legitimate concerns that the employee cannot control. But what about the effect their missed shifts are having on your business? Is there anything you can do to get these absences reduced to a minimum?

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Illness or Injury Leave

British Columbia is once again leading the way as it becomes the first province in Canada to implement a new permanent paid Illness or Injury Leave (also called Sick Leave) program.

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Employers’ Obligations to Seasonal Employees

Employers in the tourism industry often employ seasonal employees during peak times. Though the BC Employment Standards Act (the “Act”) does not, for the most part, distinguish between seasonal and permanent employees, there are some important exceptions. Further, even when the Act applies equally to seasonal and other employees, the nature of seasonal employment, often during busy periods, may lead some employers to inadvertently overlook their legal obligations to such employees.

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Managing Reward: Why Line Managers are the Vital Link

Hay Group’s research shows that the most successful reward programs work because they have been well implemented, rather than neatly designed. But the job of putting reward programs into action should not be left solely to HR. Instead, organizations need to take advantage of the relationship that already exists between line managers and their employees.

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Key Components of an Effective Performance Management System

Several elements are involved in the success of a performance management system.