Work Schedule Averaging Agreement – BC Employment Standards Template
This customizable Averaging Agreement template helps BC employers and employees establish clear terms for scheduling extended workdays without daily overtime, in compliance with the BC Employment Standards Act. It outlines the period of averaging (1–4 weeks), work schedules, overtime rules, and rest requirements, ensuring both operational flexibility and legal compliance. Ideal for industries with variable… Continue reading Work Schedule Averaging Agreement – BC Employment Standards Template
Application for Employment Template – Casual
This customizable casual job application form helps employers collect essential candidate information for part-time, seasonal, or flexible roles. It includes sections for availability, work preferences, education, recent employment history, references, and eligibility to work in Canada. Designed for ease of use, the template streamlines hiring by ensuring all relevant details are captured up front, making… Continue reading Application for Employment Template – Casual
Application for Employment Template – Formal
This customizable Application for Employment template helps employers collect consistent and relevant information from job applicants, ensuring a thorough review process. It includes sections for personal details, employment history, education, skills, references, and eligibility to work in Canada, along with optional fields for languages and special qualifications. Employers can adapt the form to suit different… Continue reading Application for Employment Template – Formal
Recruitment & Selection Process Checklist for Tourism & Hospitality Employers
This comprehensive checklist guides tourism and hospitality employers through every stage of the recruitment and selection process—from pre-recruitment planning to post-hire follow-up. It covers defining role requirements, advertising and sourcing candidates, structured interviewing, skills testing, reference checks, and onboarding best practices. Designed to streamline hiring, improve candidate evaluation, and ensure compliance with industry standards, this… Continue reading Recruitment & Selection Process Checklist for Tourism & Hospitality Employers
Step-by-Step Recruitment Process for Hiring Managers
This Step-by-Step Recruitment Process for Hiring Managers is a comprehensive guide to streamline hiring from start to finish. It covers defining the role, writing inclusive job descriptions, creating a recruitment plan, advertising effectively, screening and interviewing candidates, conducting assessments, making offers, and onboarding new hires. Designed for tourism and hospitality employers in BC, this resource ensures consistency, efficiency, and better hiring decisions while supporting long-term employee success.
Hiring Youth 15 Years and Younger – Employer Guide for BC
This comprehensive guide outlines the legal requirements for employing youth aged 15 and under in British Columbia, in accordance with the BC Employment Standards Act. It covers age-specific work restrictions, prohibited hazardous work, supervision requirements, parental consent forms, and when a child employment permit is needed. Employers will also find detailed working hour limits for younger workers, exceptions for light work, and recommendations for safety training. Ideal for businesses in tourism, hospitality, retail, and other industries hiring young workers, this resource ensures compliance while promoting a safe and supportive work environment.
Candidate Ghosting: Why It Happens and How Employers Can Reduce It
This guide helps employers in BC’s tourism and hospitality industry understand why job candidates sometimes cut off communication during the hiring process—and what you can do to minimize it. Learn practical strategies to improve your candidate experience, set clear expectations, streamline your hiring process, and use technology to stay connected. Includes actionable tips on communication, flexibility, job offers, and employer branding to help you attract and retain top talent in a competitive job market.
90-Day Performance Review Template
The 90-Day Performance Review Template is designed to help employers assess a new employee’s integration, skill development, and overall performance after their first three months on the job. It includes evaluation categories such as job knowledge, skills and abilities, time management, initiative, teamwork, customer service, decision-making, attendance, communication, and professional appearance. The template also encourages… Continue reading 90-Day Performance Review Template
30-Day Performance Review Template
The 30-Day Performance Review Template helps employers evaluate a new hire’s progress during their first month on the job. It includes sections for assessing job knowledge, skills and abilities, time management, initiative, teamwork, customer service, attitude, adaptability, and personal qualities such as attendance and communication. The template also prompts for employee feedback, performance ratings, and… Continue reading 30-Day Performance Review Template
Create a Talented Pool of Motivated Emerging Professionals
In this article, discover how Work Integrated Learning can help you build a strong pipeline of skilled, motivated students while supporting the future of BC’s hospitality workforce.
Click the link below to go to the Spring 2021 Issue of the InnFocus Magazine, or read the article below!
Hiring Foreign Workers
In this article, learn how hiring foreign workers in BC can help you fill key roles in a tight labour market—and what you need to know before getting started.
Click the link below to go to the Spring 2022 Issue of the Quarterly Pour Magazine, or read the article below!
Letter of Recommendation Template
A Letter of Recommendation highlights an employee’s contributions, skills, and professional qualities, supporting their next career opportunity. This template provides a structured format for confirming employment details, outlining key achievements, and offering a strong endorsement. It ensures a professional and positive reference that reflects well on both the departing employee and the company.
Offboarding Checklist Template
An effective Offboarding Checklist ensures a smooth transition when an employee leaves the organization. It helps maintain business continuity, secures company assets, and fosters a positive departure experience. This checklist covers communication protocols, knowledge transfer, system access removal, final payroll processing, and more. Proper offboarding leaves a lasting positive impression and reduces operational disruptions.
Exit Interview Template
An Exit Interview is a valuable opportunity to gather honest feedback from departing employees, helping organizations identify strengths and areas for improvement. Use this Exit Interview Template to document key insights about the employee’s experience, workplace satisfaction, and suggestions for future enhancements. Honest feedback can lead to meaningful changes that improve retention and employee satisfaction.
Termination Checklist Template
A structured termination process ensures a smooth transition for both the departing employee and the business. Use this Termination Checklist to track key steps, including returning company property, processing benefits and IT access removal, and handling final payroll. Proper documentation and an exit interview help maintain professionalism and gain valuable feedback for future improvements.
Voluntary Termination or Resignation
Employee resignations are a natural part of business, and handling them professionally is key to maintaining a positive workplace culture. Celebrate contributions, document the resignation, and conduct an exit interview to gain valuable insights. Ensure all final pay, benefits, and paperwork are processed promptly. Keeping in touch with top performers can lead to future re-hiring opportunities, saving on recruitment and training costs
Recognition and Rewards
Employee recognition is a powerful tool that fosters engagement, loyalty, and job satisfaction. Recognition can take many forms, from flexible work arrangements and professional development opportunities to verbal praise, written acknowledgments, and creative incentives. Meaningful gestures—such as handwritten notes, team lunches, or surprise treats—can have a lasting impact on morale. A well-thought-out recognition strategy helps employees feel valued, increasing retention and productivity.
Motivating Seasonal Employees to Return
Encouraging seasonal employees to return year after year can save time, reduce training costs, and strengthen your workforce. To retain top seasonal talent, engage with employees before they leave, stay in touch throughout the off-season, and even help them find interim work. Creating a workplace culture that values loyalty and offers incentives—such as returning bonuses or pay increases—will further motivate employees to return. A business known for putting employees first will naturally attract and retain the best talent.
Tips for Creating an Effective Recognition Program
A well-designed employee recognition program can boost morale, improve job satisfaction, and increase overall productivity. The key to success is involving employees in the process, ensuring rewards are meaningful and personalized, and clearly communicating the program’s goals and criteria. Recognition should be fair, unbiased, and engaging, with creative ways to celebrate recipients—whether through customer nominations, team acknowledgments, or company-wide announcements.
Conducting Employee Opinion Surveys
Conducting employee opinion surveys is an effective way to gather feedback, improve workplace culture, and drive positive change. Employees appreciate the chance to have their voices heard, and when organizations act on their input, engagement and job satisfaction increase. To maximize the impact of surveys, ensure they are clear, confidential, and action-oriented. Regularly communicating results and implementing changes based on employee feedback fosters a workplace culture of trust and continuous improvement.
Retention and Engagement
Employee retention and engagement are critical to reducing turnover costs and maintaining a productive workplace. Creating an environment where employees feel valued, heard, and motivated leads to long-term success. Employers should focus on open communication, professional development, and recognition programs to keep employees engaged. Listening to feedback through employee surveys or suggestion programs fosters a positive work culture and helps businesses proactively address workplace challenges.
Performance Improvement Plan (PIP) Template
The Performance Improvement Plan (PIP) Template provides a structured approach to addressing employee performance concerns. It outlines specific areas of improvement, goals, actions, and measurable objectives to help employees meet job expectations. This document includes a clear timeline, follow-up process, and acknowledgment from both the employee and manager, ensuring transparency and accountability in performance management.
Progressive Disciplinary Action Form Template
The Progressive Disciplinary Action Form is used to document employee performance issues or misconduct in a structured and fair manner. It ensures that corrective actions—such as verbal warnings, written warnings, suspensions, or termination—are recorded and communicated clearly. This form includes incident details, corrective actions taken, and employee acknowledgment, helping maintain transparency and compliance with workplace… Continue reading Progressive Disciplinary Action Form Template
The Progressive Discipline Process
The progressive discipline process is a structured approach to addressing employee performance issues and misconduct. Instead of focusing on punishment, it aims to correct behaviors, provide support, and deter future issues through a series of clear, documented steps. Effective progressive discipline includes early intervention, clear expectations, and consistent application. It typically involves informal meetings, written warnings, suspensions, and in serious cases, termination. Maintaining detailed records throughout the process ensures fairness and legal compliance.
Performance Evaluation Form Template
The Performance Evaluation Form is a structured tool designed to assess employee performance based on established goals and competencies. This evaluation helps align individual contributions with company objectives, providing a clear framework for setting expectations, measuring progress, and identifying areas for growth. The form includes sections for goal-setting, competency assessment, and overall performance rating, ensuring… Continue reading Performance Evaluation Form Template
The Performance Review Process
Effective performance management is key to fostering employee success and aligning their goals with business objectives. By following four essential steps—determining what to measure, communicating expectations, measuring performance, and following up—employers can create a structured approach that encourages productivity, engagement, and professional growth.
Employee Handbook How-To Guide
This Employee Handbook How-To Guide walks employers through the process of creating a clear and comprehensive handbook for their team. Covering essential policies, workplace culture, and legal compliance, this guide ensures your employee handbook sets the right expectations and supports a positive work environment.
Employee Handbook Template
This Employee Handbook Template provides a comprehensive guide to company policies, workplace expectations, and employee benefits. Use this customizable document to set clear guidelines, foster a positive work environment, and ensure employees understand their rights and responsibilities.
New Hire Orientation Presentation Template
This New Employee Orientation Presentation is designed to welcome new hires, introduce company culture, and provide essential workplace information. Use this customizable template to streamline onboarding and ensure employees feel informed, engaged, and ready for success.
New Hire Onboarding Checklist
This New Hire Checklist provides a step-by-step guide to ensure a smooth onboarding experience for new employees. From pre-employment preparation to workplace orientation and ongoing check-ins, this template helps employers create a welcoming and organized onboarding process.
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