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go2HR Resources

Supporting Psychological Health & Safety in Times of Crisis

Tourism and hospitality employers play a critical role in supporting their teams — especially during emergencies like wildfires, extreme heat, or other crises impacting communities across BC. This recorded webinar provides practical tools and strategies to help you plan for and manage the human side of an emergency, with a focus on fostering a psychologically healthy and safe workplace.

Safety Talk – Heat Stress Exposure

This safety talk addresses the risks of heat stress for both indoor and outdoor workers. It explains who’s most at risk, how to recognize early warning signs, and what to do in an emergency. The guide includes facilitator tips, a participant handout, and prompts to encourage open discussion among teams. Designed to keep workers safe… Continue reading Safety Talk – Heat Stress Exposure

Safety Talk – Safety for Wildlife Encounters

This safety talk supports outdoor workers in safely coexisting with wildlife. It outlines common hazards, prevention techniques, and response protocols for encounters with animals such as bears, cougars, and coyotes. Designed for supervisors and safety leads, this resource helps guide a 15-minute talk to refresh worker knowledge, reinforce safe practices, and promote proactive incident prevention.… Continue reading Safety Talk – Safety for Wildlife Encounters

Return to Work: Information for Workers | WorkSafeBC

If you've been injured on the job, one of the best things you can do for your recovery is return to work as soon as it's safe to do so.

You and your employer have a legal duty to cooperate with each other and with WorkSafeBC. Learn what to expect after a workplace injury, and how to work together to identify suitable work and develop a return-to-work plan that focuses on what you can do while you recover.

How to Report Your Injury Online | WorkSafeBC

Learn how to report your injury online using our online form. This video covers the steps for reporting a physical injury from a single incident at work.

Wickannish Inn’s Committment to Health & Safety

Safety Talk: Blank Template

Safety Talks are a method to refresh an employee’s knowledge and skills, maintain their interest in safety and illustrate the organization’s commitment to creating a healthy & safe work environment. This Safety Talk is a blank template that tourism & hospitality employers can use when developing their own content for site-specific Safety Talks.

How to support workers who experience psychological injuries

This resource helps employers develop a plan to support employees experiencing a psychological injury. It focuses on how to safely keep them at work or help them return—by identifying what they can do and ensuring those tasks are safe. Visit our Return-to-Work for Employers page for more tools and resources.

Building Trust From Day One: Psychological Safety for Tourism & Hospitality Teams Webinar

In tourism and hospitality, seamless service can't wait—even when your team just met. This webinar helps managers like you establish psychological safety from day one, no matter how packed the schedule or how seasonal the crew.

Why Watch? Join Brandy Zimmerman, Workplace Mental Health Strategist and Founder at Thriving Workplaces for this engaging session and discover how to embed trust-building into your existing onboarding—without adding hours to your day. These fast, practical techniques boost retention, reduce training time, and improve guest experiences.

Preventing Musculoskeletal Injury (MSI)

Musculoskeletal injury (MSI) is a common workplace injury. This book describes best practices for identifying MSI risks and implementing controls to keep workers safe. Visit our Ergonomics page for more information and resources on preventing MSIs.

Elevate Workplace Communication for Managers and Supervisors

Have you ever been in a conversation at work where you felt you didn’t communicate your point effectively? You’re not alone - research shows that employees spend up to 17 hours each week resolving misunderstandings caused by interpersonal miscommunication. In the fast paced tourism and hospitality industry, nobody has this much time to spare.

5 Trainings to Level Up Your Health & Safety Game

At go2HR, we believe every worker deserves to come home safe. And every employer deserves the support to make that happen.

In honour of the National Day of Mourning, go2HR is helping Tourism & Hospitality employers in BC build safer, smarter, more resilient workplaces.

Below are 5 recommended training courses designed to strengthen your team’s health & safety knowledge and culture. Choose the ones that meet your team’s needs, and take action today.

Return-to-Work Strategies for Workers Experiencing Psychological Injuries

This WorkSafeBC guide helps employers support workers returning after a psychological injury. It focuses on practical, abilities-based strategies for accommodations in areas like time management, stress tolerance, memory, and interpersonal challenges. Use it to: Build effective, personalized return-to-work (RTW) plans Translate medical restrictions into workplace solutions Foster a safe, inclusive, and productive environment

Fire Drill Planning Template

This guide provides a step-by-step framework for organizing, executing, and reviewing effective fire drills. From assessing site-specific risks and reviewing past incidents to clearly outlining staff responsibilities and communication plans, the document ensures that fire drills are meaningful, inclusive, and supportive of both guest and worker safety. Use this tool to enhance emergency preparedness and… Continue reading Fire Drill Planning Template

WorkSafeBC HSA Budget 2025-2026

WorkSafeBC go2 Tourism HR Society – HSA Funding (2025-2026)

WorkSafeBC COR 2025-2026

WorkSafeBC go2 Tourism HR Society – COR Funding (2025-2026)

COR Interview Evaluation Form

This standardized evaluation form is designed to support COR audit interviews across four key stakeholder groups: workers, supervisors, managers, and contractors. Each tab includes structured interview questions aligned with COR elements, along with fields to capture notes, positive or negative responses, and evaluator insights. The tool ensures consistency, transparency, and accountability during the audit process,… Continue reading COR Interview Evaluation Form

Letter of Recommendation Template

A Letter of Recommendation highlights an employee’s contributions, skills, and professional qualities, supporting their next career opportunity. This template provides a structured format for confirming employment details, outlining key achievements, and offering a strong endorsement. It ensures a professional and positive reference that reflects well on both the departing employee and the company.

Offboarding Checklist Template

An effective Offboarding Checklist ensures a smooth transition when an employee leaves the organization. It helps maintain business continuity, secures company assets, and fosters a positive departure experience. This checklist covers communication protocols, knowledge transfer, system access removal, final payroll processing, and more. Proper offboarding leaves a lasting positive impression and reduces operational disruptions.

Exit Interview Template

An Exit Interview is a valuable opportunity to gather honest feedback from departing employees, helping organizations identify strengths and areas for improvement. Use this Exit Interview Template to document key insights about the employee’s experience, workplace satisfaction, and suggestions for future enhancements. Honest feedback can lead to meaningful changes that improve retention and employee satisfaction.

Termination Checklist Template

A structured termination process ensures a smooth transition for both the departing employee and the business. Use this Termination Checklist to track key steps, including returning company property, processing benefits and IT access removal, and handling final payroll. Proper documentation and an exit interview help maintain professionalism and gain valuable feedback for future improvements.

Voluntary Termination or Resignation

Employee resignations are a natural part of business, and handling them professionally is key to maintaining a positive workplace culture. Celebrate contributions, document the resignation, and conduct an exit interview to gain valuable insights. Ensure all final pay, benefits, and paperwork are processed promptly. Keeping in touch with top performers can lead to future re-hiring opportunities, saving on recruitment and training costs

Recognition and Rewards

Employee recognition is a powerful tool that fosters engagement, loyalty, and job satisfaction. Recognition can take many forms, from flexible work arrangements and professional development opportunities to verbal praise, written acknowledgments, and creative incentives. Meaningful gestures—such as handwritten notes, team lunches, or surprise treats—can have a lasting impact on morale. A well-thought-out recognition strategy helps employees feel valued, increasing retention and productivity.

Motivating Seasonal Employees to Return

Encouraging seasonal employees to return year after year can save time, reduce training costs, and strengthen your workforce. To retain top seasonal talent, engage with employees before they leave, stay in touch throughout the off-season, and even help them find interim work. Creating a workplace culture that values loyalty and offers incentives—such as returning bonuses or pay increases—will further motivate employees to return. A business known for putting employees first will naturally attract and retain the best talent.

Tips for Creating an Effective Recognition Program

A well-designed employee recognition program can boost morale, improve job satisfaction, and increase overall productivity. The key to success is involving employees in the process, ensuring rewards are meaningful and personalized, and clearly communicating the program’s goals and criteria. Recognition should be fair, unbiased, and engaging, with creative ways to celebrate recipients—whether through customer nominations, team acknowledgments, or company-wide announcements.

Conducting Employee Opinion Surveys

Conducting employee opinion surveys is an effective way to gather feedback, improve workplace culture, and drive positive change. Employees appreciate the chance to have their voices heard, and when organizations act on their input, engagement and job satisfaction increase. To maximize the impact of surveys, ensure they are clear, confidential, and action-oriented. Regularly communicating results and implementing changes based on employee feedback fosters a workplace culture of trust and continuous improvement.

Retention and Engagement

Employee retention and engagement are critical to reducing turnover costs and maintaining a productive workplace. Creating an environment where employees feel valued, heard, and motivated leads to long-term success. Employers should focus on open communication, professional development, and recognition programs to keep employees engaged. Listening to feedback through employee surveys or suggestion programs fosters a positive work culture and helps businesses proactively address workplace challenges.

Performance Improvement Plan (PIP) Template

The Performance Improvement Plan (PIP) Template provides a structured approach to addressing employee performance concerns. It outlines specific areas of improvement, goals, actions, and measurable objectives to help employees meet job expectations. This document includes a clear timeline, follow-up process, and acknowledgment from both the employee and manager, ensuring transparency and accountability in performance management.

Progressive Disciplinary Action Form Template

The Progressive Disciplinary Action Form is used to document employee performance issues or misconduct in a structured and fair manner. It ensures that corrective actions—such as verbal warnings, written warnings, suspensions, or termination—are recorded and communicated clearly. This form includes incident details, corrective actions taken, and employee acknowledgment, helping maintain transparency and compliance with workplace… Continue reading Progressive Disciplinary Action Form Template

The Progressive Discipline Process

The progressive discipline process is a structured approach to addressing employee performance issues and misconduct. Instead of focusing on punishment, it aims to correct behaviors, provide support, and deter future issues through a series of clear, documented steps. Effective progressive discipline includes early intervention, clear expectations, and consistent application. It typically involves informal meetings, written warnings, suspensions, and in serious cases, termination. Maintaining detailed records throughout the process ensures fairness and legal compliance.