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Recruitment & Selection Process Checklist for Tourism & Hospitality Employers

This comprehensive checklist guides tourism and hospitality employers through every stage of the recruitment and selection process—from pre-recruitment planning to post-hire follow-up. It covers defining role requirements, advertising and sourcing candidates, structured interviewing, skills testing, reference checks, and onboarding best practices. Designed to streamline hiring, improve candidate evaluation, and ensure compliance with industry standards, this… Continue reading Recruitment & Selection Process Checklist for Tourism & Hospitality Employers

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90-Day Performance Review Template

The 90-Day Performance Review Template is designed to help employers assess a new employee’s integration, skill development, and overall performance after their first three months on the job. It includes evaluation categories such as job knowledge, skills and abilities, time management, initiative, teamwork, customer service, decision-making, attendance, communication, and professional appearance. The template also encourages… Continue reading 90-Day Performance Review Template

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30-Day Performance Review Template

The 30-Day Performance Review Template helps employers evaluate a new hire’s progress during their first month on the job. It includes sections for assessing job knowledge, skills and abilities, time management, initiative, teamwork, customer service, attitude, adaptability, and personal qualities such as attendance and communication. The template also prompts for employee feedback, performance ratings, and… Continue reading 30-Day Performance Review Template

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Hazard Identification and Risk Assessment Tool – Banquets

This Hazard Identification and Risk Assessment (HIRA) tool is tailored for banquet staff in the overnight accommodation and hospitality sector. It identifies common tasks such as setting up event spaces, serving food and drinks, operating A/V equipment, and restocking supplies. Hazards assessed include musculoskeletal injuries (MSIs), slips and falls, cuts, burns, chemical exposure, and working… Continue reading Hazard Identification and Risk Assessment Tool – Banquets

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Hazard Identification and Risk Assessment Tool – Restaurant and Outlets

This Hazard Identification and Risk Assessment (HIRA) tool is designed for front-of-house restaurant roles in overnight accommodations, including servers, bartenders, and outlet staff. It outlines common job tasks such as serving food and drinks, handling hot trays, working late-night shifts, and restocking supplies—along with hazards like musculoskeletal injuries (MSIs), slips, violence and harassment, chemical exposure,… Continue reading Hazard Identification and Risk Assessment Tool – Restaurant and Outlets

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Hazard Identification and Risk Assessment Tool – Security

This Hazard Identification and Risk Assessment (HIRA) tool is tailored for security professionals in overnight accommodation settings, covering surveillance, patrols, and emergency response duties. It highlights hazards such as working alone, violence and harassment, biohazard exposure, fatigue, vehicle traffic, wildlife encounters, and musculoskeletal injuries. Employers can assess inherent and residual risk, apply probability and severity… Continue reading Hazard Identification and Risk Assessment Tool – Security

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Hazard Identification and Risk Assessment Tool – Front Desk-Office

This Hazard Identification and Risk Assessment (HIRA) tool is designed for front desk and office positions in overnight accommodations. It identifies common risks such as musculoskeletal injuries, violence and harassment, working alone, slips and falls, and fatigue from overnight shifts. The tool includes probability and severity ratings, recommended controls, and editable fields for tailoring to… Continue reading Hazard Identification and Risk Assessment Tool – Front Desk-Office

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Hazard Identification and Risk Assessment Tool – Service Express (Door/Bellperson, Room Service)

This Hazard Identification and Risk Assessment (HIRA) tool is tailored for Service Express roles in overnight accommodations, including doorpersons, bellpersons, and room service staff. It outlines common hazards such as musculoskeletal injuries (MSIs), violence and harassment, vehicle and traffic risks, working outdoors, and fatigue from overnight shifts. Employers can assess inherent and residual risk, apply… Continue reading Hazard Identification and Risk Assessment Tool – Service Express (Door/Bellperson, Room Service)

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Hazard Identification and Risk Assessment Tool – Stewarding (Dishwashing & Kitchen Support)

This Hazard Identification and Risk Assessment (HIRA) tool supports employers in evaluating common risks faced by stewarding staff, such as dishwashers and kitchen support workers. It addresses hazards including slips, chemical exposure, heat stress, broken glass, and musculoskeletal injuries. The tool provides inherent and residual risk ratings and recommends targeted controls to reduce workplace incidents.… Continue reading Hazard Identification and Risk Assessment Tool – Stewarding (Dishwashing & Kitchen Support)

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Hazard Identification and Risk Assessment Tool – Culinary

This Hazard Identification and Risk Assessment (HIRA) tool is tailored for culinary staff working in overnight accommodation or food service settings. It identifies common hazards such as knife injuries, burns, slips, ergonomic risks, and chemical exposure. The tool includes probability and severity ratings, recommended controls, and clear guidance for customizing it to your workplace. Employers… Continue reading Hazard Identification and Risk Assessment Tool – Culinary