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Legal

What Happens When Small Business Ignores HR Issues

Today, small-business owners frequently hire employees without considering all potential pitfalls. They often make decisions quickly, choosing the path of least resistance. Later, such decisions can have catastrophic results; ensuing legal costs can result in bankruptcy. Even though the following five hypothetical cases don’t specifically involve tourism related businesses, it is important to realize they could!

LeadershipTermination

Soft Departure

Most people believe that a dismissed employee should leave the premises immediately. But the over-whelming majority of employees will react as professionally as the employer permits.

LeadershipMoraleTermination

Best Practices for Terminating Employees

A few years ago, we worked with a client who decided to part ways with a long-standing and trusted executive. The CEO and HR executive met with him to deliver the news, but instead of telling him to leave immediately, they gave him full control over how he spent his final day.

Performance ManagementPerformance Reviews

Performance Reviews a Must for Success

Many employees and employers still cringe at the prospect of the annual or semi-annual performance review. Employees sometimes view them as a nerve-wracking process designed to point out their flaws. While employers sometimes view them as paperwork projects that can potentially create unneeded conflict.

Termination

Top 10 Dos and Don’ts in Planning an Employee Dismissal

If you are an employer contemplating the hard decisions regarding employee lay-offs and dismissals, here are some tips to make this process go as smoothly as possible and to avoid some of the legal pitfalls that could arise from dismissing an employee.

Performance Management

Progressive Discipline

To operate efficiently, most businesses follow workplace rules, policies and standards. In small businesses, enforcement of rules is often done on a casual basis by dropping a few well-placed hints in an employee’s direction. However, this type of communication is at best poor, especially when dealing with the uncomfortable task of having to discipline an employee.

LegalPerformance Management

Managing ‘At-Fault’ Absenteeism

At-fault (or “culpable”) absenteeism refers to when an employee is able to work scheduled shifts, but chooses not to. Most commonly, this is when a staff member calls in sick but is not actually ill. Frequently arriving late is also a type of at-fault absenteeism.

CommunicationLeave or AbsencePerformance Management

Innocent Absenteeism is Nobody’s Fault, But You Must Address It

By definition, innocent (or “non-culpable”) absenteeism is not your employee’s fault. “Innocent” absences usually relate to illness or injury—legitimate concerns that the employee cannot control. But what about the effect their missed shifts are having on your business? Is there anything you can do to get these absences reduced to a minimum?

RetentionSickness and Illness

Illness or Injury Leave

British Columbia is once again leading the way as it becomes the first province in Canada to implement a new permanent paid Illness or Injury Leave (also called Sick Leave) program.

BC Human RightsEmployment StandardsRetention

Employers’ Obligations to Seasonal Employees

Employers in the tourism industry often employ seasonal employees during peak times. Though the BC Employment Standards Act (the “Act”) does not, for the most part, distinguish between seasonal and permanent employees, there are some important exceptions. Further, even when the Act applies equally to seasonal and other employees, the nature of seasonal employment, often during busy periods, may lead some employers to inadvertently overlook their legal obligations to such employees.

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